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Medical Billing Specialist

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Greenbrook Medical

11 - 50 employees

Founded 2021

🏥 Healthcare

👥 B2C

Healthcare • B2C

Greenbrook Medical is a senior-focused primary care group based in Tampa Bay that has been serving older adults since 1991. It provides relationship-based, high-touch primary care for seniors with a model that emphasizes continuity (patients see the same physician every visit), smaller patient panels, same- or next-day appointments, on-site diagnostics and treatments, and 24/7 phone access to care teams. The practice accepts Medicare Advantage plans (including UnitedHealthcare) and operates multiple local clinics in the Tampa Bay area (Hudson, Brandon, Riverview, Spring Hill). Patient satisfaction and online ratings are highlighted on its site.

đź“‹ Description

• Turn clinical encounter data into clean, compliant claims • Submit claims to payers accurately and on time • Investigate and resolve denials, rejections, and discrepancies • Trace billing problems to intake, coding, or submission and fix workflows • Work across eCW, Epic, Waystar, and AdvancedMD • Pull billing reports and queries • Audit billing workflows and recommend improvements • Partner with clinical and administrative teams to maintain clean data throughout the revenue cycle • Achieve 98%+ claim and encounter submission accuracy • Ensure timely resolution of denials and rejections • Maintain compliance with payer and regulatory requirements • Continuously reduce billing errors • Support strong alignment with clinical and operations teams

🎯 Requirements

• 5+ years of medical billing experience in primary care or managed care settings • Strong experience with encounter data and claims workflows • Hands-on knowledge of eCW and Epic or similar systems • Experience using clearinghouses such as Waystar or AdvancedMD • Understanding of HMO/PPO workflows and payer rules • Experience supporting physician billing in primary care, preferably with front-to-back revenue cycle knowledge • Understanding of managed care and value-based billing nuances, including capitation models • Understanding of CPT II codes for Quality and HEDIS reporting • Analytical, detail-oriented, and calm under volume • Ownership mindset and proactive issue resolution • Alignment with the values of Heart, Excellence, Accountability, Resilience, and Teamwork

🏖️ Benefits

• Generous annual performance bonus • Health, dental, and vision insurance • Paid time off • 401(k) with company match • Opportunities to grow skills and take on new challenges • Reasonable accommodations during the recruitment process

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