Payroll Implementation Support Specialist – Contract

Job not on LinkedIn

🔥 20 hours ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

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Logo of GreenLight.ai

GreenLight.ai

11 - 50 employees

Founded 2018

💼 Consulting

⚖️ Legal

📦 Logistics

💰 Pre seed on 2020-04

Consulting • Legal • Logistics

GreenLight. ai is a B2B SaaS platform that provides a Freelancer Management System (FMS) to help organizations compliantly hire, onboard, classify, manage, and pay freelancers, contractors, and vendors at scale. It combines core FMS features with Employer of Record (EOR), Agent of Record (AOR), and worker classification services, plus APIs, embedded integrations, and white-label options for enterprises, talent marketplaces, and staffing firms. The product emphasizes compliance, configurable workflows, payroll (bill & pay), reporting, and security to reduce legal risk and streamline extended workforce operations globally.

📋 Description

• Support the payroll implementation project plan, including workstream tracking, milestone management, dependency tracking, issue/risk logs, and status updates • Coordinate across Payroll, HR, Finance, Engineering/Product, the selected payroll provider, and implementation partners • Support requirements validation, payroll process documentation, system readiness, and operational handoff planning • Assist with payroll data migration, mapping, cleansing, validation, and reconciliation • Support validation of payroll configurations, including earnings and deduction codes, tax setup, payroll calendars, worker setup, and payroll processing rules • Coordinate integration work between GreenLight’s platform and the payroll provider • Validate data flows including worker records, payroll inputs, payroll results, tax/deduction data, payment status, and reporting outputs • Support user acceptance testing, integration testing, and parallel payroll testing • Investigate testing discrepancies, document root causes, and track issues through resolution • Support cutover planning, go-live readiness, payroll calendar alignment, and post-implementation stabilization • Develop process documentation, testing materials, cutover checklists, job aids, and knowledge transfer materials • Provide hands-on hypercare support during the first payroll cycles after go-live

🎯 Requirements

• 5–8+ years of experience in payroll operations, payroll systems, payroll implementation, or payroll implementation support • Hands-on involvement in at least one complex payroll system or payroll provider implementation • Strong understanding of complex payroll environments, including U.S. multi-state payroll • Experience with high-volume hourly payroll, variable pay, frequent worker changes, payroll cutoffs, exceptions, and reconciliation • Experience supporting data validation, payroll reconciliation, parallel payroll testing, and issue resolution • Ability to coordinate cross-functional workstreams across payroll, HR, finance, engineering/product, vendors, and implementation partners • Comfortable working with technical teams on integrations, data flows, field mapping, testing, and issue tracking • Strong Excel skills and ability to analyze large datasets and identify discrepancies • Strong communication, documentation, and project coordination skills • Availability for a 3–5 month contract • CPP, FPC, PMP, or similar certification is helpful but not required (preferred) • Experience supporting payroll implementations across multiple countries or multiple payroll providers (preferred) • Experience with U.S. and international payroll implementations, ideally including Canada, the UK, and EU countries (preferred) • Experience supporting payroll integrations with HCM/HRIS, time and attendance, benefits, finance, general ledger, or other operational systems (preferred) • Experience working with API-based integrations, vendor technical teams, sandbox testing, integration test scripts, and system-to-system reconciliation (preferred) • Experience with complex hourly, contingent workforce, staffing, EOR, or payrolling environments (preferred) • Experience working with third-party implementation partners in a complex enterprise or multi-entity environment (preferred)

🏖️ Benefits

• Temporary contract role expected to last approximately 3–5 months

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