
1001 - 5000 employees
📣 Marketing
📦 Logistics
💼 Consulting
Marketing • Logistics • Consulting
Group O is a business process outsourcing company that specializes in a variety of services including supply chain management, packaging solutions, device lifecycle management, and incentives and rebates management. They offer comprehensive third-party logistics (3PL) services such as kitting and assembly, inventory management, and fulfillment. Additionally, Group O provides advanced packaging solutions including custom packaging, sustainable materials, and packaging equipment. Their offerings extend to incentive marketing and tech solutions like call center support and reward card programs. Group O is committed to diversity and social responsibility, ensuring inclusion at all levels and engaging in charitable activities and sustainability initiatives. As a minority-owned business, Group O supports industries in achieving diversity spending goals and environmental stewardship.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $125k - $140k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚒️ Technical Product Manager (TPM)
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1001 - 5000 employees
📣 Marketing
📦 Logistics
💼 Consulting
Marketing • Logistics • Consulting
Group O is a business process outsourcing company that specializes in a variety of services including supply chain management, packaging solutions, device lifecycle management, and incentives and rebates management. They offer comprehensive third-party logistics (3PL) services such as kitting and assembly, inventory management, and fulfillment. Additionally, Group O provides advanced packaging solutions including custom packaging, sustainable materials, and packaging equipment. Their offerings extend to incentive marketing and tech solutions like call center support and reward card programs. Group O is committed to diversity and social responsibility, ensuring inclusion at all levels and engaging in charitable activities and sustainability initiatives. As a minority-owned business, Group O supports industries in achieving diversity spending goals and environmental stewardship.
• Serve as the primary liaison between Marketing/business stakeholders and IT • Translate business objectives into technical requirements and system components • Partner with Product Management, Marketing, Strategy, Sales Operations, Customer Care, IT, Engineering, Architecture, Legal, and other business functions • Bring consumer and agent marketing strategies, products, offers, promotions, and campaigns to life • Lead complex programs and projects spanning multiple business units • Manage IT enhancement initiatives supporting campaigns, launches, promotions, offers, and lifecycle changes • Lead implementation and ongoing lifecycle management of products, promotions, offers, rate changes, and associated system capabilities • Manage approximately 2–4 projects quarterly across multiple workstreams, stakeholders, priorities, and deadlines • Create and refine features, user stories, acceptance criteria, process documentation, and other requirements artifacts • Define complex offer attributes, variables, business rules, and technical requirements • Lead requirements-gathering sessions and stakeholder discussions • Facilitate development and submission of technical requirements to downstream IT and catalog/configuration teams • Participate as a subject matter expert in solutioning discussions • Evaluate technical solutions, system impacts, dependencies, and implementation requirements with Architecture, Engineering, and IT teams • Support backend IT configuration and development activities • Partner with testing and validation teams • Manage cross-functional teams through requirements gathering, solution development, implementation, validation, launch, and lifecycle management • Participate in Agile ceremonies and quarterly PI Planning • Use JIRA and/or JIRA Align to manage requirements, dependencies, priorities, and delivery activities • Conduct risk analysis, identify roadblocks and dependencies, recommend alternatives, and influence decisions • Provide product surveillance and lifecycle management • Provide leadership readouts and presentations on products, promotions, project status, risks, dependencies, and decisions • Maintain relationships and frequent communication in a collaborative remote environment
• Bachelor's degree in Marketing, Business, Information Technology, Computer Science, Information Systems, Data Science, or a related field preferred • PMP, CAPM, Scrum, Agile, Product Management, or comparable certification preferred, but not required when equivalent industry, technical, product, and stakeholder-management experience is demonstrated • 5+ years of IT, technical product, product lead, delivery management, or comparable experience in a complex enterprise environment • Entertainment industry experience strongly preferred, especially in video, streaming, television, telecommunications, broadband, wireless, mobility, or comparable consumer technology environments • Experience working between Marketing or business teams and IT to gather, analyze, document, refine, and communicate technical and functional requirements • Experience managing products, offers, promotions, services, or technical capabilities from development through implementation and ongoing lifecycle management • Experience leading cross-functional requirements gathering, stakeholder alignment, technical solutioning, approval, and delivery activities • Hands-on experience in Agile environments and with project or product management tools, including JIRA and/or JIRA Align • Experience with Power BI or a comparable reporting and data-visualization tool preferred • Experience with enterprise Agile and PI Planning environments preferred • Experience analyzing and reporting market, product, operational, or performance data preferred • Experience in client-facing, internal consulting, cross-functional stakeholder, or vendor-management environments preferred • Strong knowledge of PEGA Customer Decision Hub, Decisioning, and Prediction Studio • Knowledge of retail or call center CRM systems, such as Oracle, Salesforce, and Clarify • Ability to create business and technical requirements, features, user stories, acceptance criteria, business rules, and process documentation • Strong understanding of product development and lifecycle management • Proficiency with Microsoft 365 applications, particularly Excel and PowerPoint • Familiarity with marketing databases and digital/orchestration technologies such as Adobe, Pega, and Unica • Familiarity with SQL, SAS, or a similar data-analysis language • Working knowledge of ServiceNow and XML transactions used to validate API requests and responses • Ability to quickly learn customer care, ordering, billing, product configuration, and related enterprise systems • Experience with geographically dispersed teams and independent work preferred • DIRECTV and/or AT&T U-verse billing, ordering, product, or system experience, or equivalent comparable-platform experience preferred • Working knowledge of C3, STMS, Enabler, Evergent, ETM, LS-CRM, OMS, Online, Salesforce, or comparable systems preferred • Advanced Excel skills preferred
• Remote work from any U.S. time zone • Monday through Friday schedule averaging 40 hours per week
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