Senior Operations Manager, Fulfillment

🔥 0 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $110k - $120k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Grove Collaborative

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🛍️ eCommerce

🛒 Retail

🧘 Wellness

eCommerce • Retail • Wellness

Grove Collaborative is a mission-driven eCommerce company dedicated to offering sustainable and eco-friendly home essentials and personal care products. Its mission, 'Beyond Plastic,' focuses on reducing plastic waste through innovative solutions like starter sets that promote sustainability. The company offers a wide range of products, including cleaning essentials, personal care items, home and pantry supplies, and pet care products. Grove Collaborative emphasizes high ingredient standards, affordability, and a commitment to reducing plastic, making environmentally responsible shopping more accessible to consumers.

📋 Description

• Own building safety performance — incident rates, near-miss reporting, audit compliance — as the foundation everything else is built on, not an afterthought to throughput. • Own the labor budget, labor cost targets, and cost-per-unit performance, and manage OT and labor spend against plan. • Develop your Inbound and Outbound Supervisors into leaders who can run their shifts without you in the building. • Find the systemic issue behind the recurring problem, and fix that instead of firefighting the same thing every week. • Hold the floor steady through peak volume and disruption, instead of white-knuckling through it. • Partner with Safety, Quality, Loss Prevention, Finance, and People so the building's numbers and its culture move in the same direction.

🎯 Requirements

• Bachelor's degree is strongly preferred; advanced degree a plus. • 7 to 10+ years of fulfillment or supply chain leadership experience. • 3+ years managing managers or senior supervisors in large-scale operations. • Demonstrated success leading operations with 100+ hourly associates. • Direct experience owning a labor budget, labor cost targets, and cost-per-unit or similar cost metrics. • Working knowledge of safety compliance standards (OSHA or equivalent) in an industrial/warehouse setting. • Strong analytical capability with the ability to translate data into action. • Proven track record of building leaders and improving underperforming teams. • Availability across shifts, including nights, weekends, and peak-season demands as needed.

🏖️ Benefits

• Competitive benefits - medical, vision, dental • Equity - shared success is core to our mission • Flexible Paid Time Off - we care most about results • Free VIP membership and 50% employee discount