Leave Specialist – Contractor

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Grow Therapy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

Healthcare • Healthcare Insurance • Marketplace

Grow Therapy is a digital mental-health platform that connects clients to licensed therapists and medication providers, with online booking and sessions covered by insurance. The service markets fast access (most clients start within days), insurance billing (sessions average $21 with insurance), and outcome tracking (client-reported reductions in anxiety and depression, high reported improvement and therapeutic bond). Grow helps users find providers by specialty, availability, and insurance, and emphasizes low out-of-pocket costs and HSA/FSA eligibility.

📋 Description

• Serve as the primary point of contact for employees navigating leaves of absence, providing timely, compassionate, and knowledgeable guidance. • Manage the full lifecycle of employee leaves from intake through return to work, including medical, parental, family care, personal, military, and other protected leaves. • Partner closely with our third party leave administrator (Sparrow) to ensure accurate case management, documentation, and employee support. • Review leave documentation and coordinate next steps while ensuring compliance with applicable federal, state, and local regulations. • Coordinate accommodations and return to work processes in partnership with Employee Relations and People Business Partners, including fitness for duty documentation and workplace accommodations where applicable. • Partner with Payroll and People Operations to ensure accurate pay, benefits, and employment status throughout each leave. • Maintain accurate records and documentation within Rippling and other internal systems. • Respond to employee and manager questions regarding leave policies, eligibility, timelines, and processes. • Monitor active leave cases and proactively manage key milestones, deadlines, and required communications. • Identify opportunities to improve workflows, documentation, templates, and automations that increase efficiency and enhance the employee experience. • Support reporting, audits, and compliance activities related to leave administration.

🎯 Requirements

• 5+ years of dedicated leave administration experience supporting U.S. employees. • Experience independently managing end to end leave administration for a multi state employer. • Strong working knowledge of FMLA, ADA, CFRA, PWFA, USERRA, state paid family and medical leave programs, and other applicable leave laws. • Experience partnering with third party leave administrators such as Sparrow, Sedgwick, Lincoln Financial, The Hartford, or similar vendors. • Strong understanding of the intersection between leave administration, payroll, benefits, and HR operations. • Excellent organizational skills and attention to detail with the ability to manage multiple concurrent leave cases. • Exceptional written and verbal communication skills with a high degree of empathy and professionalism. • Ability to exercise sound judgment while handling confidential and sensitive employee information. • Comfortable working independently in a fast paced, high growth environment.

🏖️ Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.