Specialist II, RCM Collections

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

Where this job comes from

Posted on Grow Therapy's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Grow Therapy

Grow Therapy

201 - 500 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

Healthcare • Healthcare Insurance • Marketplace

Grow Therapy is a digital mental-health platform that connects clients to licensed therapists and medication providers, with online booking and sessions covered by insurance. The service markets fast access (most clients start within days), insurance billing (sessions average $21 with insurance), and outcome tracking (client-reported reductions in anxiety and depression, high reported improvement and therapeutic bond). Grow helps users find providers by specialty, availability, and insurance, and emphasizes low out-of-pocket costs and HSA/FSA eligibility.

📋 Description

• Research and find solutions to denied claims • Complete portal inquiries and outbound calls to insurance representatives to investigate denial reasons • Resubmit claims with errors using knowledge of CMS 1500 forms and data, coding, and policy errors • Draft appeals for relevant claim denials while adhering to medical policies for all insurance carriers • Ensure patient data in software is accurate and up to date • Contact appropriate personnel about data inconsistencies • Prioritize claim denials using the internal Claim Prio Model • Identify root causes and suggest upstream fixes to reduce denial inflow • Make bulk corrections to claim denials spanning multiple clients with the same denial type • Report to the Supervisor, Collections, and collaborate with four Collections Follow-up Pods • Help optimize the Collections process supporting access to mental healthcare

🎯 Requirements

• 3 years of Medical Billing experience • Proficiency in multitasking and working through different systems • Strong ability to learn and follow processes to seek resolution • Strong team collaboration skills • Experience at a startup in mental health or billing/collections • Knowledge of CMS 1500 forms • Broad understanding of data, coding, and policy errors • Ability to adhere to medical policies for all insurance carriers • Resume must be uploaded in PDF format • Authorization to work lawfully in the United States

🏖️ Benefits

• Comprehensive medical, dental, vision, life, and disability coverage • No-cost access to therapy through the Grow platform for US employees • Retirement savings programs • Equity opportunities • Flexible time off • Company-paid holidays • Company-wide Winter Break • Up to 18 weeks of paid parental leave • New child stipend • Dedicated weekly flexible time for self-care • Annual wellness and development stipend • Pre-tax commuter benefits for teammates working from hub locations • Home workspace support • Meal benefits • Wellness memberships • Virtual care • Pet insurance discounts where available • Global travel assistance

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