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Client Success Associate, French Canadian/English

🕒 July 22

🐊 Florida, Texas – Remote

infoinfo

💵 $53k - $77k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

Where this job comes from

Posted on Gartner's careers page, not through a job board

First seen by Remote Rocketship July 22

Still open on Gartner's site. Checked 6 hours ago.

Logo of Gartner

Gartner

10,000+ employees

Founded 1979

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.

📋 Description

• Partner with clients ranging from senior C-levels to more junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure successful use of Gartner subscriptions • Introduce Gartner services and capabilities to prospective and new clients • Manage accounts or connect clients with the Gartner expert community • Identify client priorities and align Gartner resources to provide best-in-class service and maximize membership ROI • Collaborate with internal Gartner stakeholders to drive service delivery and business results • Share best practices and design innovative solutions to overcome obstacles • Leverage insights and metrics to drive continuous client engagement, satisfaction, retention, and growth • Onboard clients, prove the concept of Gartner services, and stimulate product engagement

🎯 Requirements

• Bachelor's degree is preferred • 6+ months relevant professional and/or internship experience • Proven track record of success fueled by a passion for delighting clients • Strong communication, collaboration, prioritization, critical thinking, and influencing skills • Bilingual in English and French

🏖️ Benefits

• Competitive salary • Generous paid time off policy • Charity match program • Medical, Dental & Vision Plans • Parental Leave • Employee Assistance Program (EAP) • 401K matching • Professional development and unlimited growth opportunities • 401k match up to $7,200 per year • Opportunity to purchase company stock at a discount • Flexible/hybrid work environment • Annual bonus plan based on company and individual performance or role-based, uncapped sales incentive plan

Apply Now

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