Training Solution Consultant

🔥 16 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $98k - $163k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Help federal health clients strengthen workforce readiness, improve end-user proficiency, and support adoption of enterprise health information technology. • Develop understanding of workflows, processes, systems, user populations, and training resources. • Advise subject matter experts and training stakeholders on content updates. • Develop and maintain training materials, FAQs, job aids, communications, and other user-facing resources. • Participate in stakeholder meetings, communities of practice, office hours, and working sessions. • Coordinate site-specific end-user support and refresher-training requests. • Collaborate with local site contacts and support teams to deliver consistent training and end-user support. • Facilitate instructor-led classes, virtual sessions, office hours, demonstrations, and drop-in support. • Deliver or coordinate refresher training, targeted coaching, job aids, microlearning, and other learning-support resources. • Select training modalities or performance-support solutions based on need urgency and complexity. • Assess training gaps, recurring questions, user feedback, and adoption challenges. • Validate user proficiency after training interventions. • Track training activities, support themes, recurring issues, and user feedback; provide updates and recommendations. • Recommend updates to training content and new user-support resources. • Build relationships with end users, subject matter experts, training stakeholders, local sites, and program teams. • Coordinate across stakeholder groups and support consistent end-user experiences. • Support change-management and communications activities. • Improve readiness, confidence, and adoption of Oracle Health Electronic Health Record workflows and related tools.

🎯 Requirements

• Minimum Bachelor's degree • Minimum of THREE (3+) years of experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment. • Experience with the Oracle Health (Cerner) Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, maintenance training, or system-related process changes. • Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance. • Strong facilitation, presentation, written and verbal communication, and stakeholder management skills. • Experience identifying learning needs and recommending appropriate training or performance-support solutions. • Experience supporting federal government programs or healthcare organizations. • Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, SharePoint, and Teams. • Excellent verbal, written, and interpersonal communication skills. • Ability to work independently while collaborating effectively with clients, leadership, and cross-functional teams. • Ability to obtain Public Trust clearance. • Up to 25% travel required. • Nice to have: experience supporting enterprise EHR implementations, process transformation, or large-scale change initiatives. • Nice to have: experience with the Federal Electronic Health Record (FEHR). • Nice to have: experience supporting the Department of Veterans Affairs or other federal civilian agencies, healthcare organizations, or large-scale technology modernization initiatives. • Nice to have: experience developing or maintaining training materials, job aids, knowledge articles, FAQs, facilitator guides, or other performance-support resources. • Nice to have: familiarity with learning management systems, virtual learning platforms, or knowledge management tools.

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend • Up to 25% travel allowance/arrangement