Training Specialist

🕒 June 30

🏈 Alabama, Texas – Remote

🏈 Alabama – Remote 🤠 Texas – Remote

💵 $61k - $101k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Guide training, technical assistance, and user adoption for a federal public health client • Design, develop, and deliver user-centered training materials for public health systems, tools, processes, reporting workflows, and data management guidance • Develop curricula, job aids, user guides, FAQs, SOP training materials, and other support resources • Deliver training sessions, technical assistance, office-hour support, and user support activities • Support adoption of public health systems, dashboards, data submission workflows, and reporting outputs • Provide technical assistance to recipients, grantees, project sites, site coordinators, data managers, and other stakeholders • Coordinate with program, technical, and subject matter experts to ensure accurate and aligned training content • Tailor training materials for client staff, recipients, grantees, project sites, and external stakeholders • Support stakeholder engagement, readiness, and change adoption activities • Support issue intake, triage, documentation, escalation, and resolution processes • Evaluate training effectiveness and recommend improvements based on feedback and recurring support needs • Maintain training documentation, trackers, support materials, and feedback summaries • Translate client needs into practical training products and user support deliverables • Deliver high-quality client service in a fast-paced, deadline-driven environment

🎯 Requirements

• Must be able to obtain and maintain a Federal or DoD Public Trust • Bachelor’s degree • Three (3) years of relevant experience in training, instructional design, technical assistance, public health support, change adoption, or a related field • Experience developing training materials, job aids, user guides, FAQs, SOPs, or other user support resources • Experience delivering training, facilitating meetings, or supporting stakeholder learning activities • Strong facilitation, communication, and problem-solving skills • Ability to interpret client needs and translate them into practical documents, materials, or deliverables • Ability to manage multiple priorities and produce accurate, user-centered materials under deadlines • Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint or similar collaboration tools • Strong preference for candidates located in the Houston, TX, San Antonio, TX, Atlanta, GA, or Huntsville, AL areas • Experience supporting CDC, HHS, or another federal health agency • Experience supporting HIV prevention, public health data systems, technical assistance, or recipient-facing public health programs • Experience supporting public health programs, recipients, grantees, cooperative agreement stakeholders, project sites, or data managers • Experience supporting system rollouts, user onboarding, help desk materials, office hours, or technical assistance models • Experience developing role-based training materials, SOPs, FAQs, quick-reference guides, secure submission guidance, or issue-resolution materials • Familiarity with Section 508 accessibility, adult learning principles, plain language standards, or federal training material review processes • Experience evaluating training effectiveness or improving training materials based on stakeholder feedback

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend • Flexible benefits package