Training Specialist

🔥 0 minutes ago

🏈 Alabama, Texas – Remote

🏈 Alabama – Remote 🤠 Texas – Remote

💵 $61k - $101k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

💰 Grant on 2023-02

Consulting • Digital Services • Public Sector

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Guidehouse is seeking a Training Specialist to support training, technical assistance, and user adoption for a federal public health client. • This role will design, develop, and deliver user-centered training materials that help program staff, recipients, grantees, project sites, and stakeholders understand and use public health systems, tools, processes, reporting workflows, and data management guidance. • Develop training materials, curricula, job aids, user guides, FAQs, SOP training materials, and other support resources. • Deliver training sessions, technical assistance, office-hour support, and user support activities. • Support adoption of public health systems, tools, processes, dashboards, data submission workflows, and reporting outputs. • Support technical assistance for recipients, grantees, project sites, site coordinators, data managers, and other stakeholders. • Coordinate with program, technical, and subject matter experts to ensure training content is accurate, useful, and aligned with approved procedures. • Tailor training materials for different audiences, including client staff, recipients, grantees, project sites, and external stakeholders. • Support stakeholder engagement, readiness, and change adoption activities related to public health data systems and reporting processes. • Support issue intake, triage, documentation, escalation, and resolution processes for training and technical assistance needs. • Evaluate training effectiveness and recommend improvements based on stakeholder feedback and recurring support needs. • Maintain training documentation, trackers, support materials, and feedback summaries. • Translate client needs into practical training products and user support deliverables. • Deliver high-quality client service in a fast-paced, deadline-driven environment.

🎯 Requirements

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. • Bachelor’s degree. • THREE (3) years of relevant experience in training, instructional design, technical assistance, public health support, change adoption, or a related field. • Experience developing training materials, job aids, user guides, FAQs, SOPs, or other user support resources. • Experience delivering training, facilitating meetings, or supporting stakeholder learning activities. • Strong facilitation, communication, and problem-solving skills. • Ability to interpret client needs and translate them into practical documents, materials, or deliverables. • Ability to manage multiple priorities and produce accurate, user-centered materials under deadlines. • Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint or similar collaboration tools.

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend