Systems Configuration Specialist

🕒 September 11

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 29%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Guidelight

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏥 Healthcare

🧘 Wellness

🔥 Funding within the last year

💰 $8M Equity Only on 2026-05

Healthcare • Wellness

Guidelight is a behavioral healthcare provider offering evidence-based day treatment programs focused on intermediate levels of care. The company runs Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP), including virtual IOP options, and provides group and individual therapy, medication management, trauma-informed care, and specialized tracks (e. g. , LGBTQIA+ affirming, trauma-focused). Guidelight serves adolescents and adults across multiple U. S. clinics and emphasizes rapid access (admissions within 24 hours), community-based care coordination, and measurable clinical outcomes.

📋 Description

• Translate business-defined requirements into accurate system builds during pilot and implementation phases of new markets and initiatives • Configure forms, workflows, templates, and system structures across the EMR, outcomes measurement tool, telephony platform, CRM, AI tools, and other systems/tools • Test and validate builds for functionality and compliance before go-live • Partner with the Director to validate alignment between builds and business requirements • Develop and maintain implementation materials and support end-user system education and adoption during pilot and launch phases • Create and maintain implementation guides, user guides, training materials, and knowledge bases • Monitor, triage, resolve, or escalate system configuration requests through the internal ticketing system • Manage configuration inventory updates and downstream vendor change management • Review, create, and maintain knowledge documentation for end users and Clinical Support staff • Partner with the Sr. Director to understand requirements and project goals • Provide feedback on system limitations, risks, and opportunities during build and testing • Communicate progress, blockers, and outcomes to the Sr. Director • Document recurring issues and contribute to process improvements and standards using ticketing and request trends

🎯 Requirements

• Bachelor’s degree or equivalent experience in healthcare, health IT, information systems, or related field • 2–3 years of experience in system configuration, EMR/EHR (Kipu), or workflow build (preferred) • Strong problem-solving skills and attention to detail • Ability to balance multiple priorities, including implementation and project work • Knowledge and experience with health care information systems or processes and workflows common in behavioral health (preferred) • Computer proficiency, including MS365, specifically Excel, and Smartsheet (preferred) • Strong analytical and critical thinking skills • Strong verbal and written communication skills

🏖️ Benefits

• Medical, dental, and vision insurance • HealthJoy unlimited therapy • UHC wellness program • HSA/FSA options • Pet insurance • Responsible PTO for full-time and part-time employees • 401(k) with company match • All licensing fees covered, including opportunities for cross-licensure when applicable • Annual stipend for tuition reimbursement, ongoing education, or CEUs • Structured clinical supervision toward licensure for pre-licensed clinicians • Best-in-class clinical supervision grounded in the PHP/IOP curriculum

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