Vulnerability Management Engineer – ServiceNow

🕒 September 30

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🔧 ServiceNow

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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GuidePoint Security

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

📋 Description

• Design, configure, and support ServiceNow Vulnerability Response to manage the end-to-end vulnerability lifecycle • Build and maintain remediation workflows, vulnerability groups, assignment rules, and calculators using Flow Designer, Business Rules, and other ServiceNow technologies • Configure risk scoring and prioritization models using CVSS, threat intelligence, exploitability, and business/asset criticality • Develop custom automation and workflows using JavaScript, HTML/CSS, Python, and ServiceNow capabilities • Configure and maintain ServiceNow Security Operations, including Vulnerability Response and, where in scope, Security Incident Response and Configuration Compliance • Manage vulnerability intake, correlation, prioritization, remediation tracking, verification, and reporting • Conduct vulnerability analysis and prioritization while coordinating remediation with client infrastructure, security, and application teams • Design and maintain ServiceNow Security Operations dashboards, KPIs, and SLA monitoring • Configure and manage vulnerability scanning and security tool integrations via APIs • Integrate threat intelligence and asset data sources into ServiceNow • Automate reporting, ticketing, notifications, and remediation tracking • Troubleshoot and optimize integrations, data imports, and scheduled jobs • Leverage CMDB, Discovery, and Service Mapping for asset intelligence and business-service context • Validate Configuration Item relationships and service dependencies • Improve vulnerability-to-CI correlation and asset criticality ratings • Support exposure management initiatives beyond traditional CVEs • Provide operational support, incident support, root cause investigations, and process optimization • Support SLA monitoring, risk management, and compliance reporting • Contribute to documentation, operational playbooks, and knowledge articles • Keep current with ServiceNow Security Operations, Vulnerability Response, and exposure management trends and technologies • Provide client and/or internal customer support focused on delivering “Wow Them” service

🎯 Requirements

• At least 1–2+ years of experience in ServiceNow Security Operations and CMDB implementation and integration • Hands-on experience configuring ServiceNow Vulnerability Response (VR) and Security Operations, including Flow Designer and workflow configuration • Experience integrating vulnerability scanners and security tools such as Qualys, Tenable, Rapid7, Microsoft Defender, and CrowdStrike with ServiceNow via APIs • Working knowledge of vulnerability management concepts, including CVSS, risk assessment, exploitability, and SLA-driven remediation • Understanding of ITOM concepts, including CMDB, Discovery, and Service Mapping, and how asset context drives risk-based prioritization • Strong programming skills in Python, JavaScript, HTML/CSS, and other ServiceNow technologies • Ability to embrace emerging technologies, including AI tools • Basic understanding of vulnerability management and security operations processes and procedures • Experience with exposure management / risk-based vulnerability management (RBVM) and prioritizing findings by business impact • Familiarity with threat intelligence enrichment and Security Incident Response (SIR) workflows • Experience building executive-ready dashboards, KPIs, and SLA/compliance reporting in ServiceNow • Strong problem-solving and analytical skills • Excellent communication, documentation, and collaboration skills • Certification in one or more of: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or ServiceNow Certified Application Specialist • ServiceNow Certified Implementation Specialist certification in one or more of: Risk and Compliance, Vendor Risk Management (VRM), Security Incident Response (SIR), or Vulnerability Response (VR) • Sedentary work capability • Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day • Close visual acuity for computer terminal viewing and/or extensive reading for a minimum of 8 hours a day

🏖️ Benefits

• Remote workforce primarily (U.S. based only) • Group Medical Insurance options: Zero Deductible PPO Plan; GuidePoint pays 90% of the premium for employees and 70% for family plans • High Deductible Health Plan with HSA; GuidePoint pays 100% of employees’ premiums and 75% for family plans • HSA contribution of $850 per employee annually or $1750 per family annually • Group Dental Insurance; GuidePoint pays 100% of the premium for employees and 75% of family plans • 12 corporate holidays • Flexible Time Off (FTO) program • Healthy mobile phone allowance • Home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option • Up to 10% travel

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