Care Manager, Clinical – LPN

🕒 July 20

🏈 Alabama, New York – Remote

🏈 Alabama – Remote 🗽 New York – Remote

💵 $20 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Guideway Care

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Guideway Care is a healthcare-focused enterprise that provides an evidence-based patient activation platform combining AI-driven orchestration and trained human Patient Activation Agents. Using its proprietary Motivational Patient Guidance (MPG) framework, Guideway guides patients through access, referrals, care transitions, and chronic disease management to improve adherence, reduce avoidable utilization, and boost satisfaction and financial outcomes for hospitals, health systems, payors/ACOs, FQHCs, and medical device providers. The company emphasizes measurable clinical and financial impact—fewer readmissions, higher appointment adherence, improved HCAHPS scores, and strong ROI—while addressing social determinants of health and operational barriers.

📋 Description

• Manage and support patients’ healthcare needs via telephonic outreach • Conduct and document visits using multiple technology platforms and EHRs • Monitor adherence to care plans and evaluate their effectiveness • Monitor patient progress and facilitate changes to care plans as needed • Facilitate patient access to appropriate medical and specialty providers • Educate patients and family/caregivers about relevant community resources • Coordinate continuity of care with external healthcare organizations and facilities • Support patient self-management of disease and behavior modification interventions • Provide patient health counseling, education, and instruction • Use computer applications • Make and answer phone calls for the majority of the shift • Welcome patients • Review patient medical records • Code and complete insurance forms • Schedule appointments • Arrange hospital admissions and laboratory services • Handle correspondence, billing, and bookkeeping • Escalate patient concerns or needs to the appropriate provider • Perform other duties necessary to support company values, mission, and policies

🎯 Requirements

• New York LPN licensure is required • Maintaining a license is an ongoing requirement of this role • Minimum of 2 years’ work experience in a healthcare setting involving patients with complex chronic disease states preferred • Chronic Care Management experience preferred • Proficiency with a personal computer • Technical and analytical skill set • Excellent communication, organizational, and interpersonal skills • Experience with Microsoft Excel preferred • Able to work remotely at home in a private HIPAA-compliant workspace • Able to house company equipment needed to perform the job • Broadband internet access • Internet download speed of at least 24 Mbps and upload speed of at least 4 Mbps • No immigration or work visa sponsorship provided • Successful completion of background check, drug screening, and identity verification required prior to employment • Ability to hear in normal range and wear a headset/earpiece • Good visual acuity to read computer screens, scripts, and forms • Access to an electronic medical record system may require use of a personal mobile device for authentication

🏖️ Benefits

• Medical Insurance • Vision Insurance • Dental Insurance • Flexible Spending Account (FSA) • Company-paid short- and long-term disability • Employee Assistance Program • Life Insurance • Accident insurance • Other voluntary benefit programs for employees and eligible dependents • 401(k) retirement plan with a company match • Remote work from home • Company equipment needed to perform the job