Senior Telesales Agent

Job not on LinkedIn

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 - $27 / hour

⏰ Full Time

🟠 Senior

☎️ Telesales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GuideWell Source

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

GuideWell Source is a company within the GuideWell Family that focuses on accelerating innovative health solutions to market, transforming and reshaping the health industry. It specializes in healthcare delivery, providing new models and superior outcomes for patients. The company emphasizes consumerism in healthcare, engaging clients in meaningful ways. GuideWell Source offers healthcare insurance, protecting employers and consumers with coverage plans and services. The company also provides administrative and claims processing services for state and federal Medicare and Medicaid programs, establishing itself as a trusted business partner in the healthcare sector with a focus on operational excellence.

📋 Description

• Own customer contacts and attempt to provide one-call resolution while delivering an exceptional customer experience • Receive inbound and outbound sales calls and retention calls from customers provided by Florida Blue • Reach decision makers, complete needs analyses, and recommend products based on customer needs • Sell health and ancillary products while maintaining compliant standards • Cross-sell current and new customers and handle retention/renewal • Generate new customer sales and maintain existing members through qualified inbound and outbound calls • Generate sales across Consumer, Small Group, Ancillary, and other required lines of business • Manage the customer lifecycle: Acquire, Welcome, Engage, Retain, and Re-sell • Meet sales quotas for health and ancillary products • Work leads, open opportunities, and cross-sales opportunities • Maintain client contact for follow-up buying decisions and retention • Answer questions and make changes to existing policies • Respond to inquiries about product offerings and changes • Identify and overcome buying obstacles • Exceed sales, retention, quality, compliance, revenue, and service-level metrics • Resolve customer issues on the first call and log call information • Follow compliant sales scripts and procedures, including PHI handling, member authentication, opt-in consent callbacks, and DNC processes • Research and resolve disputes and problems within established guidelines • Complete, process, and maintain applicable paperwork and records • Facilitate applications and perform field underwriting processes for appropriate products

🎯 Requirements

• 1+ years related work experience • Experience as a Telesales agent • High school diploma or GED • Active Florida state health insurance license 240 required • Experience using computers and navigating among multiple systems and screens • Ability to work flexible schedules including evenings, weekends and holidays • Sedentary work: exerting up to 10 pounds of force occasionally to move objects

🏖️ Benefits

• Medical, dental, vision, life and global travel health insurance • Income protection benefits: life insurance, short- and long-term disability programs • Leave programs to support personal circumstances • Retirement Savings Plan including employer match • Paid time off • Volunteer time off • 10 holidays • 2 well-being days • Additional voluntary benefits available • Comprehensive wellness program • Opportunities for incentive or commission compensation • Regular annual reviews with pay for performance considerations for base pay increases