AI Business Architect – Sales Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $156k - $234k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💸 Sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

🛡️ Insurance

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Define and execute the AI strategy and roadmap for Sales Operations • Identify and prioritize opportunities for AI, automation, and agentic workflows based on business value, feasibility, and risk • Redesign sales processes to eliminate manual work, unnecessary handoffs, and operational inefficiencies • Establish an AI-first operating model, including human-in-the-loop processes, agent autonomy, governance, and adoption • Define success metrics tied to seller productivity, forecast accuracy, pipeline health, efficiency, and business impact • Architect AI-powered solutions across CRM, sales, revenue, data, and enterprise platforms • Design AI agents, RAG solutions, knowledge architectures, and intelligent workflows integrating with existing systems • Partner with Engineering and IT on APIs, data pipelines, integrations, security, scalability, and technical architecture • Evaluate build-vs-buy decisions across enterprise AI platforms and custom solutions • Establish standards for AI evaluation, observability, data access, versioning, and responsible AI • Develop a deep understanding of Sales Operations processes, CRM architecture, and supporting GTM systems • Map workflows, data dependencies, integrations, and system ownership to identify AI-driven improvement opportunities • Partner with Sales Operations and Business Technology teams to improve data quality and accessibility for AI applications • Ensure AI solutions align with enterprise architecture, security, compliance, and data governance requirements • Drive adoption of AI across Sales Operations and embed AI into everyday workflows • Build AI capabilities within business teams through practical, hands-on enablement • Develop repeatable architecture and governance patterns to scale successful solutions across the enterprise • Serve as a strategic advisor to Sales and executive leadership on AI opportunities and technology decisions • Collaborate with Sales, Sales Operations, IT, Data, Engineering, and executive leadership

🎯 Requirements

• 8–12+ years of experience in Sales Operations, Revenue Operations, Business Architecture, Strategy & Operations, Business Transformation, or Enterprise Architecture • Strong understanding of Sales Operations, CRM/GTM systems, pipeline management, forecasting, sales planning, and seller productivity • Demonstrated experience designing and implementing business transformation and operating models • Strong practical knowledge of Generative AI, LLMs, AI agents, RAG, and AI-enabled workflow automation • Experience integrating AI solutions with enterprise systems and proprietary business data • Ability to understand and translate complex business processes into scalable technical solutions • Strong systems-thinking skills, including data flows, integrations, dependencies, and downstream impacts • Experience evaluating enterprise AI platforms versus custom solutions • Excellent executive communication and cross-functional stakeholder management skills • Ability to bridge Sales, Operations, IT, Data, and Engineering and drive decisions through influence • Generative AI / LLM application architecture • AI agents and agentic workflows • RAG and enterprise knowledge architectures • CRM and enterprise system integration • APIs and data pipelines • AI evaluation and observability • Data governance, RBAC, and PII protection • Responsible AI and AI governance • Enterprise AI platforms and build-vs-buy evaluation • Preferred: Experience with Salesforce or comparable enterprise CRM platforms • Preferred: Hands-on experience with Claude, OpenAI, or comparable LLM platforms • Preferred: Experience with MCP, tool use, agent orchestration, or multi-agent architectures • Preferred: Enterprise AI, business architecture, or cloud architecture certification • All offers are contingent upon passing a criminal history and other background checks where applicable

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company sponsored retirement plan • Some roles may be eligible for the annual company bonus plan • Some roles may be eligible for commissions • Some roles may be eligible for long term incentive awards • Disability accommodations during the hiring process • Appeals process for denied accommodations or non-selection decisions