Delivery Assurance Lead Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $124k - $223k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Manage Delivery Assurance activities in AMER—coordinating reviews, running core processes, preparing analysis and documentation, and tracking follow-up actions. • Work with Senior Director to gather, define, and maintain Professional Services standards to improve quality. • Coordinate AMER Delivery Assurance review process, identifying, scheduling, and preparing engagements for review. • Gather information requests from Partners and engagement teams as input into the review process. • Support the Partner Capability Maturity Model (PCMM) process across AMER partners and engagements. • Collaborate with Alliances to operationalize AI-generated risk assessments and capability assessments. • Support Delivery Assurance reviews associated with high-risk SI-led programs by gathering and analyzing inputs. • Create assessments highlighting delivery strengths and risks with clear mitigation plans. • Work with Alliances to implement and refine partner scorecards and quality KPIs in AMER. • Create and maintain Delivery Assurance dashboards and trackers for AMER. • Support preparation of executive-ready materials for regional governance forums and leadership updates.

🎯 Requirements

• 5+ years of experience in professional services, project/program management, PMO, delivery governance, or related roles within enterprise software or consulting. • Direct experience with Guidewire products and implementations of Guidewire products. • Experience in the P&C insurance or closely related industries. • Hands-on experience supporting or managing customer implementation projects (e.g., as a Project Manager, Senior Project Analyst, or similar). • Experience working with or within System Integrators and partner ecosystems. • Solid understanding of core project delivery concepts (scope, schedule, risk, quality, budget) and how they are monitored and reported. • Comfort working with AI-assisted analytics and data platforms to interpret project and partner signals. • Experience organizing governance forums, audits, health checks, or risk reviews including preparation, coordination, note-taking, and action tracking. • Strong organizational and time-management skills; able to juggle multiple reviews, data requests, and follow-ups in parallel. • High attention to detail in documentation, data entry, and status tracking. • Clear, professional written and verbal communication skills; able to summarize complex information concisely for busy stakeholders. • Collaborative, service-oriented mindset—focused on making processes smoother and lowering friction for participants. • Proficiency with productivity and collaboration tools (e.g., Google Workspace or Microsoft Office).

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company sponsored retirement plan • Annual company bonus plan