Senior Product Manager – BillingCenter

🕒 August 5

🇺🇸 United States – Remote

💵 $148k - $254k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Guidewire Software

Guidewire Software

1001 - 5000 employees

Founded 2001

🛡️ Insurance

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Own a defined area of BillingCenter end-to-end, from customer discovery through launch and adoption • Run the discovery–delivery loop by speaking with carriers, documenting problems, writing specifications, and partnering with engineering and design • Contribute evidence and a clear point of view to the Billing roadmap and prioritization process • Build relationships with billing operations, finance, and IT leaders at carrier customers • Partner daily with engineers and architects on scoping, sequencing, trade-offs, data models, integrations, and cloud delivery decisions • Coordinate with product managers across PolicyCenter, ClaimCenter, the Guidewire Cloud Platform, and payments/integrations • Define success metrics including adoption, cycle time, straight-through processing, and customer satisfaction • Use metrics to guide future product investments and priorities

🎯 Requirements

• 5–8 years of product management experience • Experience with enterprise B2B SaaS products serving large customers • Direct experience with P&C insurance, ideally billing, payments, premium accounting, agency bill/direct bill, commissions, or disbursements • Direct experience in billing, payments, or fintech, including invoicing platforms, payment processing, collections, reconciliation, or treasury systems • Track record of shipping meaningful features end-to-end from problem discovery through adoption • Technical fluency, including ability to read API contracts, reason about data models, and conduct substantive design conversations with senior engineers • Strong written and verbal communication skills • Ability to translate between customer language, product specifications, and engineering detail • Familiarity with Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable core insurance platforms preferred • Exposure to AI/ML or agentic features in a production product preferred • Experience with cloud/SaaS migration and large installed bases of on-premises customers nice to have • Background working with carrier finance, treasury, or accounting stakeholders nice to have • Prior experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems nice to have • Must pass criminal history and other applicable background checks

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company-sponsored retirement plan • Eligibility for annual company bonus plan for some roles • Eligibility for commissions for some roles • Eligibility for long-term incentive awards for some roles • Disability accommodations throughout the hiring process • Appeals process for denied accommodations or non-selection decisions

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