Product Manager

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Ncontracts

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

☁️ SaaS

📋 Compliance

🏦 Banking

💰 Private Equity Round - Ncontracts on 2015-05

SaaS • Compliance • Banking

Ncontracts is a provider of integrated risk and compliance management software and services focused on financial institutions. Their SaaS platform offers enterprise risk management, compliance management (including AI-powered regulatory research and complaint categorization), vendor/third‑party risk management, audit and findings management, business continuity, cybersecurity assessments, and lending compliance (CRA, HMDA, 1071). Ncontracts serves banks, credit unions, mortgage lenders, fintechs and wealth managers, combining attorney-created knowledge bases, AI tools, and implementation/support services to help institutions manage regulatory obligations and third‑party risk.

📋 Description

• Lead customer discovery through interviews and data analysis to understand compliance workflows, pain points, and unmet needs • Own product deliverables and backlog, prioritizing customer value, technical feasibility, and business impact • Write scoping and positioning documents, PRDs, and product specifications • Create acceptance criteria and mockups/wireframes using AI prototyping tools such as Replit • Partner with Engineering to clarify requirements, make trade-off decisions, review implementations, and ensure quality • Drive product decisions for AI-powered capabilities • Define feature success metrics and track adoption, usage, and customer outcomes after launch • Collaborate on launch planning and cross-functional coordination • Craft product positioning and messaging, sales enablement materials, and customer communications • Support enterprise deals, gather competitive intelligence, and understand customer objections • Partner with Customer Success to drive feature adoption, gather feedback, and identify expansion opportunities • Write customer-facing documentation, including release notes • Present product updates and demos to internal stakeholders and customers • Serve as the internal voice of the customer

🎯 Requirements

• Bachelor’s degree in business, marketing, or related discipline required; MBA preferred • 3+ years of relevant work experience, ideally in B2B SaaS • Demonstrated success shipping software products • Strong customer discovery skills and ability to synthesize insights into product decisions • Experience working in agile development environments with engineering teams • Demonstrated success leading go-to-market activities, including positioning, enablement, and launch execution • Experience with product analytics tools such as Pendo, Amplitude, or similar • Strong analytical skills with attention to detail and accuracy • Outstanding communication skills and ability to articulate complex problems and solutions • Ability to influence stakeholders and negotiate compromises across cross-functional teams • Financial services technology or regulatory technology experience preferred • Legally authorized to work in the United States

🏖️ Benefits

• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws • 11 paid holidays • Community and social events • Mental Health Benefits • Medical, Dental and Vision insurance • Company-paid Group Life Insurance, Short- and Long-Term Disability • Flexible Spending Account & Health Savings Account • Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice • Pet Insurance • 401 (k) with company match with eligibility on Day 1 of employment • 2 Paid Volunteer Time Off Days • Bonus eligibility • Fun, fast-paced work environment