Senior Product Operations Manager

Job not on LinkedIn

🔥 22 minutes ago

🇺🇸 United States – Remote

💵 $148k - $254k / year

⏰ Full Time

🟠 Senior

⚡️ Product Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

🛡️ Insurance

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Own operations for the Core Applications product domain, including reporting, release support, documentation, onboarding, planning coordination, and tooling administration • Run the Monthly Executive Portfolio Review, Biweekly Capability Review, and Quarterly Vision Council • Manage scheduling, pre-reads, decision logs, action tracking, and follow-through for governance rituals • Maintain backlog hygiene, portfolio reporting, and SDLC/GPR governance evidence • Support a reliable release cadence and accurate roadmap status and commitments • Create and manage domain product-health dashboards • Analyze feedback to surface risks, highlight variances, and recommend corrective action • Drive continuous process improvement across operational workflows • Support PM enablement and AI-fluency logistics • Work with product, engineering, design, and go-to-market partners

🎯 Requirements

• 5+ years in product operations, program/project management, PMO, or a comparable operational role • Ideally experience in an enterprise B2B SaaS or product organization • Strong operational discipline and program-management skills • Demonstrated ability to apply AI to operational work • Familiarity with Agentic SDLC • Analytical fluency with reporting and dashboards • Ability to connect operational data to outcomes • Proficiency with planning and tracking tools such as Aha!, Jira, and Confluence • Comfort administering and improving planning and tracking tools • Excellent communication and facilitation skills • Ability to work across product, engineering, design, and go-to-market partners • Ability to work with growing independence and manage competing priorities • Ability to surface risks proactively • Strongly preferred: experience supporting portfolio governance, planning cadences, or leadership operating rhythms • Strongly preferred: exposure to P&C insurance or another highly regulated, enterprise software domain • Strongly preferred: Product Management experience in a SaaS organization • Successful completion of criminal history and other background checks where applicable

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company sponsored retirement plan • Annual company bonus plan (some roles may be eligible) • Commissions (some roles may be eligible) • Long term incentive awards (some roles may be eligible) • Individualized disability-related accommodations and support during the hiring process