Manager, Clinical Product Operations

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $73k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

👻 Ghost score 0%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Drive clinical initiative deployment, workflow optimization, and change adoption across Devoted Medical clinical teams • Analyze clinical operational needs and collaborate with cross-functional stakeholders to define, refine, and implement clinical workflows • Partner with leadership and training teams to execute new workflow rollouts • Partner with Engineering, Data, AI, Operations, and Clinical Informatics teams to map, document, and optimize clinical workflows • Collaborate with product and operational leadership to define priorities and develop monthly sprint plans • Plan and manage end-to-end deployment of new clinical initiatives from pilot/Test Kitchen phases to enterprise-wide launch • Develop and distribute communication plans, rollout materials, and training resources • Facilitate end-user training and provide post-deployment troubleshooting • Leverage EHR expertise to enhance system functionality and clinical practice alignment • Evaluate usability, adoption, and operational impact; relay frontline feedback to R&D teams • Achieve initiative adoption thresholds defined by Senior Leadership • Maintain Orinoco EHR usability score targets • Adhere to the enterprise change calendar and optimize launch transparency and timeliness • Document scale, iteration, or sunset decisions for launched initiatives • Maintain current and discoverable standards for cross-functional enterprise-wide workflows

🎯 Requirements

• Bachelor’s degree with five years of healthcare or product management experience • 2+ years experience with enterprise change management scaling • Prior advanced or superuser EMR experience • 2+ years experience in clinical project/process management or informatics experience • Practicing Advanced Practice Registered Nurse (APRN) or Registered Nurse (RN) with 5+ years of clinical experience (desired) • An active license to practice in at least one Devoted Medical market (preferred) • Master’s degree preferred, with two years of telehealth experience • Exemplary interpersonal and communication skills • Solution-oriented, critical analysis mindset • Strong organizational skills to prioritize multiple projects and meet deadlines

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program