Senior Program Owner, GTM Capabilities, CS

🔥 36 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $140k - $234k / year

⏰ Full Time

🟠 Senior

🎁 Product Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

🛡️ Insurance

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• accountable for the functional onboarding program for the Customer Success organization, including design and delivery of an effective self-study curricula program for each templated role • maintain the Customer Success program currency, ensuring programs are regularly enhanced, communicated and measured against business expectations • ensure new programs are loaded into appropriate LMS and new changes are communicated effectively to business leadership and owners • responsible for ensuring your new hires are appropriately registered for Field Onboarding or technical certification courses as assigned • assess ongoing feedback to ensure programs are continually enhanced • responsible for delivery of the Sales / Adoption methodology (Challenger or otherwise defined) for the entire Field organization • organize ongoing learning experiences and recertifications across the field organization to assess skills as required • tracks program success based on business performance, usefulness, and completion rates

🎯 Requirements

• 5-8 years in enablement, learning & development, onboarding, or related fields within enterprise software • 3-5 years facilitating live or virtual training sessions • P&C insurance or enterprise SaaS experience preferred • exhibit advanced skills in curriculum design, learning activities, and dynamic presentation/facilitation • contextualize by domain to ensure strategic relevance and practical adoption • plan and execute multi‑workstream programs; maintain accurate weekly status in the project tracking system • exhibit excellent verbal, written, and presentation skills • ability to multitask and quickly adapt to a changing environment • influence alignment with EBPs and cross‑functional leaders; translate needs into effective enablement solutions • operate within the Guidewire values; integrity by building truthful relationships, with rationality by making evidence-based decisions, and with collegiality by working as a professional equal among your peers • proficiency in Google Workspace; LMS and survey/analytics; authoring platforms; virtual delivery tools; AI tools, project tracking (e.g., Monday.com)

🏖️ Benefits

• health, dental, and vision insurance • paid time off • company sponsored retirement plan • potential eligibility for annual bonus plan, commissions, or long term incentive awards