Document Compliance Analyst I

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $26 - $31 / hour

⏰ Full Time

🟢 Junior

🚔 Compliance

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Guild Mortgage

Guild Mortgage

1001 - 5000 employees

Founded 1960

🏗️ Construction

💸 Finance

🏠 Real Estate

Construction • Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Provide courteous, accurate, and quick responses to customers in the field and throughout company departments • Monitor and communicate compliance and regulatory developments affecting mortgage lending compliance • Research federal, state, agency, investor regulations and guidelines using proprietary systems, subscriber databases, and internet resources • Verify compliance with regulatory and internal requirements • Update internal systems as regulations change • Provide responsive compliance support to branches and internal departments through the Doc help support line according to department SLAs • Research and resolve compliance-related issues and questions, providing compliant solutions and coaching to the field • Evaluate, recreate, and escalate production issues to the IT product team • Escalate matters outside the role's scope to senior analysts or department management • Perform paper fulfillment of application disclosures when TILA or ECOA deadlines approach • Perform post-close compliance monitoring audits using vendor software • Review non-passing audit results and escalate issues as needed • Perform project work including internal system updates, testing, and cross-department validation • Research, analyze, and gather documents for investor suspense items and investor, state, or federal exams • Provide administrative support as needed • Gather required documents using external and internal vendor databases • Communicate and submit change-management tickets to external vendors • Work with external vendors • Perform other duties as needed

🎯 Requirements

• High school diploma or equivalent required • Applicable college courses/technical training related to Business, Finance, Legal, etc. preferred • One to two years total work experience in an office environment in similar/related positions and duties • Strong verbal and written communication skills • Strong detail orientation, critical thinking skills, and highly organized • Strong customer service mindset • Ability to work independently in a fast-paced, metrics-driven environment • Strong sense of urgency and responsiveness • Intermediate math skills • Ability to work in a paperless environment • Knowledge of the overall consumer mortgage lending process, various mortgage products, and applicable regulations highly preferred • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications • Commitment to company values • Travel: 0%–10%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation

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