IT Operations Project Manager

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🕒 2 days ago

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

💸 Finance

🏠 Real Estate

Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Manage projects under the IT Operations & Services Portfolio, including Enterprise Applications, Information Security, Endpoint Engineering, and Network/Systems Operations. • Manage process improvement projects for IT Operations, including documenting standard operating procedures, developing cross department procedures with corporate departments, and infrastructure change management standards. • Work with IT management and stakeholders to create IT Operations and Services project plans with clear dependencies, resource estimates, and target deadlines. • Work with third parties to evaluate vendor contracts and facilitate onboarding contractors for projects. • Analyze project delivery performance metrics, develop KPIs, and project reporting.

🎯 Requirements

• Bachelor's Degree in Computer Science, Information Technology, or related field • Minimum seven years' experience as an IT professional • Demonstrated skills with Project Management, Change Management and Release Management • Excellent analytical, communication and interpersonal skills • In depth knowledge of Microsoft Office, SharePoint and Azure • Understanding of system and network infrastructure • Experience with Enterprise Applications, Systems/Network Administration, and Information Security • Excellent verbal and written communication skills

🏖️ Benefits

• medical • dental • vision • life insurance • AD&D • LTD • 401(k) with employer match