Associate Manager, Expat Tax

🔥 1 hour ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $81.6k - $122.4k / year

⏰ Full Time

🟡 Mid-level

💰 Tax

👻 Ghost score 0%

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Oversee and facilitate U.S. tax preparation, planning, and audit representation services for U.S. expatriate clients through a virtual platform • Lead a team of tax preparers using coaching and effective people practices • Manage a book of business for U.S. expatriate clients in assigned countries, including delinquent filers, business owners, and high-net-worth individuals • Conduct new client interviews and analyze international tax issues to prepare complete and accurate tax returns • Follow internal guidelines for tax-return review and referral • Seek new clients through referrals and execute client acquisition plans • Participate in hiring decisions for non-signing tax preparers • Manage the team toward quarterly productivity and efficiency targets • Review team work and conduct meaningful performance evaluations • Manage tax-preparation workflow to meet timelines and provide high customer service • Research and analyze tax positions relevant to assigned countries with regional leadership • Prepare tax returns for new clients and clients with complex tax issues when necessary • Provide tax research support for complex issues encountered by the team • Develop knowledge of foreign tax and financial systems in assigned countries • Assist in transitioning acquired clients to the H&R Block Expat Tax Services brand • Build rapport and provide well-rounded service using global experience, education, or insights • Handle Internal Revenue Service (IRS) audit engagements for clients in the assigned region • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • Ability to communicate tax and financial advice clearly and effectively with the public in various situations, including public speaking engagements • Ability to manage work and lead people remotely using virtual business and collaboration tools • Circular 230 credentials (Enrolled Agent, CPA, or Attorney) or willingness to obtain within one year of employment • Demonstrated effective leadership skills and desire to help others achieve success • Effective time management skills, including handling multiple tasks, prioritizing, and managing time in a fast-paced environment • Excellent verbal, written, and interpersonal communication skills through remote service offerings • Proficiency in reviewing data-related reports and driving informed actions with the team • 5 years of experience in tax preparation and/or tax research • Prior experience in client service or customer relationship management preferred • Prior experience preparing taxes for U.S. expatriates preferred

🏖️ Benefits

• Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Robust paid training at the outset of the assignment • Ongoing continuing education offered by the company • Potential incentive compensation or short-term incentive plans

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