Tax Research Representative – Seasonal

🔥 1 hour ago

🏰 Missouri – Remote

infoinfo

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

💰 Tax

Where this job comes from

Posted on H&R Block's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on H&R Block's site. Checked 20 minutes ago.

Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Provide timely and accurate written responses to complex tax questions submitted by tax professionals through the online chat platform • Research and analyze federal, international, state, and local tax issues using tax research tools and internal knowledge bases • Troubleshoot tax-related scenarios involving individual, business, estate, and trust tax returns • Collaborate with team members and team leads to manage incoming chat volume and meet service expectations • Maintain high standards for accuracy, clarity, and professionalism in written communication • Stay current on changes to tax laws, regulations, and company policies through ongoing training and continuous learning

🎯 Requirements

• Associate’s degree in a related field or the equivalent through a combination of education and related work experience • 1 year minimum related work experience • Previous customer service experience • Strong tax-law knowledge and research skills • Ability to provide clear, accurate written guidance on complex federal, state, local, and international tax questions

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Ongoing training and continuous learning

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