Designer

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H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Design end-to-end user experiences and product workflows • Create wireframes, prototypes, and interaction designs • Partner with Product Managers, Engineers, Researchers, and Design Engineers • Participate in user research and usability testing • Validate design solutions through testing, feedback, and iteration • Translate customer and business needs into intuitive product experiences • Use AI tools in design and prototyping • Contribute to product strategy and experience direction for a new digital product • Collaborate with engineering teams on implementation and delivery • Continuously improve experiences based on user insights and product learnings

🎯 Requirements

• Strong portfolio demonstrating end-to-end product design work, including flows, interaction design, and visual craft • Experience designing and testing prototypes with real users • Ability to translate research findings into design decisions • Ability to work in iterative development cycles with engineering and product management • Clear written and verbal communication, including presenting work to stakeholders and leadership • Comfort with ambiguity and ability to drive loosely defined problems toward validated design directions • Experience designing AI-powered or conversational product experiences (preferred) • Experience with AI-assisted design and prototyping tools (preferred) • Background in fintech, financial services, or other regulated industries (preferred) • Experience contributing to or working within an enterprise design system (preferred) • Familiarity with moderated and unmoderated research methods (preferred) • Experience supporting new product initiatives from concept through launch (preferred)

🏖️ Benefits

• Competitive pay • Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Incentive compensation or short-term incentive plan eligibility for successful candidates • Continuous learning • Support for well-being and life both in and outside of work

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