Project Manager, Field Planning

🔥 6 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $62.8k - $94.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Manage workforce readiness and knowledge governance projects supporting seasonal and operational execution • Coordinate hiring, training, certification, compensation readiness, scheduling, capacity management, specialties, and recruiting workstreams • Partner with Workforce Planning, Training, People and Culture, Finance, Operations, Communications, Product teams, Advisors, and field leaders • Maintain readiness plans, calendars, roadmaps, milestones, risks, decisions, and status updates • Support and maintain employee guidance, procedures, training resources, job aids, shared team sites, and other reference materials • Translate operational changes into clear guidance, leader resources, frequently asked questions, and readiness materials for tax offices • Gather field feedback, operational insights, and performance themes to identify risks, barriers, and improvement opportunities • Facilitate readiness discussions to align stakeholders, confirm decisions, and clarify next steps • Document contact strategy artifacts, inventories, lessons learned, and recommendations to improve future readiness work

🎯 Requirements

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • 3 years minimum related work experience in project management, operations, field support, business readiness, communications, knowledge management, or related work • Demonstrated decision-making, analytical, and problem-solving skills • Effective oral, written, and interpersonal communication skills • Strong facilitation and presentation skills • Proven ability to manage priorities, deadlines, and multiple projects or workstreams • Proficiency with Microsoft Office software and collaboration or project management tools • PMP certification, equivalent project management training, or completed coursework toward project management certification preferred • Experience in tax, financial services, retail, seasonal operations, field leadership, consulting, or other operationally complex environments preferred • Experience supporting client readiness, workforce readiness, business readiness, product readiness, or associate enablement preferred • Experience with workforce planning, scheduling, staffing, or tax office execution practices preferred • Experience using dashboards, operational metrics, feedback themes, or performance insights to support project decisions preferred • Experience with governance, compliance, risk management, content quality, knowledge management, or documentation practices preferred • Experience in a consulting environment preferred • Some tax or financial background preferred

🏖️ Benefits

• Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Incentive compensation or short-term incentive plans may provide additional earnings