Seasonal Lead Virtual Greenlight Tax Professional

🔥 8 minutes ago

🏰 Missouri – Remote

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💵 $25 - $37 / hour

⏰ Full Time

🟠 Senior

💰 Tax

👻 Ghost score 0%

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Recruit, interview, hire, and train seasonal Virtual Tax Professionals on tax policies, virtual platforms, and workflow systems • Create and adjust team schedules while monitoring attendance, productivity, and adherence to virtual work expectations • Review performance metrics and provide timely coaching and feedback to support individual and team goals • Build strong relationships, promote open communication, and foster an engaged, collaborative, and inclusive virtual team • Provide guidance on complex tax scenarios and ensure adherence to Internal Revenue Service requirements and company compliance standards • Support client escalations and virtual service delivery as needed to deliver accurate, consistent client experiences • Gather team feedback, identify opportunities, and help shape the Greenlight operating model

🎯 Requirements

• High school diploma or equivalent • Ability to lead, motivate, and coach remote teams effectively • Excellent verbal, written, and interpersonal communication skills • Experience serving clients in a virtual or remote environment • Flexibility to work extended or varied hours during the seasonal period • Internet speed of at least 15 Mbps • Supervisory or people leadership experience • 3 years of experience in tax preparation and/or tax research • Preferred: Circular 230 credential (attorney, EA or CPA) • Preferred: Experience leading remote teams

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Continuous learning • Support for life both in and outside of work • Potential participation in incentive compensation or short-term incentive plans

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