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Tax Data Specialist

🔥 54 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Tax

🦅 H1B Visa Sponsor

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đź‘» Ghost score 10%

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Logo of OneSource Virtual

OneSource Virtual

501 - 1000 employees

Founded 2008

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

đź“‹ Description

• Own and maintain assigned customer tax profiles, including jurisdictions, account numbers, unemployment insurance rates, filing frequencies, account statuses, and other employer tax attributes • Process accurate and timely tax profile updates within approved systems and tools • Manage assigned customer cases and internal tasks from intake through resolution, including prioritization, research, documentation, communication, follow-up, closure, or transfer • Provide professional support for tax profile questions, tax-code setup needs, general payroll tax inquiries, and customer-reported data concerns • Review employer- and employee-level payroll tax data and research wage, tax, data, or configuration discrepancies • Identify conditions that may affect funding, payments, filings, reconciliation, or customer reporting and initiate corrections or escalations • Use established outreach and escalation processes, set clear expectations, and provide complete handoffs when specialized ownership is required • Collaborate across Tax Operations and use Excel, Power BI, and other reporting tools to manage work, identify exceptions, and support decisions • Meet established service levels, deadlines, quality standards, production expectations, and critical monthly, quarterly, year-end, or ad hoc business needs • Protect customer and company information, participate in training and process improvement, adapt to changing requirements, and demonstrate OSV values

🎯 Requirements

• Associate degree or equivalent combination of education and relevant experience • Working knowledge of U.S. federal, state, and local payroll tax concepts and multi-jurisdictional requirements • Proficiency with Microsoft Excel, including the ability to organize, compare, filter, and analyze data • Demonstrated ability to manage multiple priorities and deadlines while producing accurate, well-documented work • Highly organized and detail-oriented, with excellent written and verbal communication skills • Payroll tax outsourcing or managed-services experience (preferred) • Experience in payroll tax, payroll operations, tax data management, or a comparable data-intensive service environment (preferred) • Reliable attendance, sustained focus, confidentiality, and effective virtual collaboration • Schedule flexibility may be needed during critical business periods • No direct people-management responsibility required

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Remote work arrangement • Schedule flexibility during critical business periods, consistent with company policy and applicable law

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