Legal Technology Consulting Director – Discovery and Data Management

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Harbor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Harbor is a globally integrated team of 800 industry experts working across strategy, legal technology, operations, and intelligence, focused on helping leading law firms, corporations, and their law departments achieve breakthrough outcomes. The company enhances law firm business development through powerful marketing technology and data quality management solutions, following their recent acquisition of CLIENTSFirst Consulting.

📋 Description

• Lead multiple client engagements and relationships • Oversee all aspects of project delivery and administration • Mentor and guide team members to ensure timely, high-quality client deliverables • Cultivate strong client relationships and deliver exceptional service • Conduct eDiscovery process, structure, technology, and spend assessments • Select, implement, and migrate legal hold, data preservation, collection, processing, ECA, and document review systems • Drive eDiscovery process and program improvement initiatives, including operating models, workflows, playbooks, dashboards, and preferred provider programs • Profile systems, create data inventories, map data flows, advise on data hygiene, and support defensible disposition initiatives • Provide augmented eDiscovery case management, system administration, and legal hold managed services • Facilitate workshops with senior legal and IT stakeholders • Benchmark eDiscovery processes, technologies, reporting, metrics, costs, spend, and team structures • Develop recommendations and implementation roadmaps for client leadership • Map current workflows to technology-enabled processes and integrations • Create process documentation, workflow diagrams, playbooks, SOPs, matrices, checklists, trackers, and other deliverables • Define test scenarios for processes, technologies, integrations, data handoffs, and hosting models • Define change management strategies and support user adoption • Develop training materials and lead end-user training with technology providers • Manage implementation project schedules, budgets, scope, status reporting, issues, and third-party vendor coordination • Serve as primary client contact and escalation path • Support quarterly business reviews and enhance project delivery methodologies • Participate in strategic initiatives and community enrichment programs • Support business development, proposals, pitches, statements of work, vendor relationships, conferences, and thought leadership

🎯 Requirements

• 10+ years of relevant experience in legal consulting or technology implementation in a customer-facing client advisory role • Significant experience with eDiscovery process and technology assessments, platform selection and implementation, team structures, operating models, documentation, or best practices • Hands-on experience implementing Exterro, RelativityOne, Reveal, DISCO, Everlaw, Nuix, OpenText, or similar systems • Strong knowledge of M365 Purview, Google Vault, Slack, and data preservation features • Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, or similar, or equivalent combination of experience and education • Knowledge of EDRM and FRCP • Knowledge of leading eDiscovery technologies and service providers • Knowledge of eDiscovery stakeholder roles and responsibilities • Knowledge of legal operations and eDiscovery platform integrations • Knowledge of information governance and data hygiene practices • Knowledge of IT implementation methodologies and controls • Experience managing project budgets, resources, and timelines • Ability to manage multiple concurrent engagements and clients independently • Excellent written, data-driven, and verbal communication and storytelling skills • Keen attention to detail and ability to prepare polished client deliverables • Willingness to self-study and learn new concepts and technologies • Aptitude and desire to develop generative or other AI-enabled solutions • Permanent US work authorization required

🏖️ Benefits

• Equal opportunity employment • Remote work arrangement