Community Liaison, Marketing and Business Development

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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HarmonyCares

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

💰 Venture Round on 2021-11

Healthcare Insurance • Home Health • Hospice Care

HarmonyCares is a leading provider of comprehensive, home-based healthcare services across 15 states in the U. S. The company specializes in in-home physician care, skilled nursing, therapy, and hospice care for patients, particularly those with Medicare and complex medical conditions. HarmonyCares aims to offer dignified, patient-centered care, allowing individuals to maintain their health and independence in the comfort of their own homes.

📋 Description

• The Community Liaison is responsible for inbound/outbound communication and business development • The role acts as the local market B2B, B2C, and D2C representative educating community partners and potential patients about the company, our mission and service offerings • This role will help facilitate patient transitions of care from area facilities and referral partners to HarmonyCares • Will explain the benefits of enrollment to eligible patients and caregivers • Market analysis, along with competitive landscape, in which to differentiate HarmonyCares services to external referral partners • Know and educate the community on our mission to provide high-quality personalized healthcare in the home for people that need it the most • Meet or exceed agreed upon in person and virtual meeting goals with key decision makers • Thoroughly understand eligibility and enrollment processes • Provide education on and facilitate, as requested, benefit enrollment and processes • Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region • Schedule face-to-face or phone discussions with patients and their caregivers (or other legal representatives) to provide guidance on patient eligibility for all programs • For patients interested in being aligned or attributed to an accountable care organization (or other CMS alternative payment model), inform them about the program; if they opt to voluntarily align, collect Voluntary Alignment Form from patients (or their legal representatives) • Answer inbound calls from patients, families, and facility staff members regarding the Company’s business units operating in the relevant market • Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department • Oversee and document outreach calls conducted, and meetings scheduled with external sources • Adhere to all company policies and procedures and all applicable laws and requirements

🎯 Requirements

• Bachelor’s Degree or 4+ years of B2B sales experience • 2+ years of health care related industry sales/marketing experience • Must maintain a valid driver’s license and good driving record • Excellent organization, problem solving skills • Knowledge of sales techniques and territory management • Excellent interpersonal communication, presentation and customer service skills required • Proficiency with Microsoft Office, Word, Excel, Outlook • Ability to travel within assigned territory and attend sales meetings as required • Excellent written and verbal communication skills • Ability to work independently and complete multiple tasks • Strong organizational skills • Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training

🏖️ Benefits

• Health, Dental, Vision, Disability & Life Insurance, and much more • 401K Retirement Plan (with company match) • Tuition, Professional License and Certification Reimbursement • Paid Time Off, Holidays and Volunteer Time • Paid Orientation and Training • Great Place to Work Certified