Account Follow-Up Representative I

🔥 14 hours ago

🌵 Arizona, California, +15 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Timely follow-up on hospital patient accounts outstanding for insurance payment • Verify claim payment status, rebill to patient insurance, prorate to correct financial class, and document resolution steps • Work an average of 40–50 accounts per workday for assigned payors • Work assigned payor denials and zero-pay reports within 24 hours of receipt • Gather demographic, clinical, medical record, authorization, and insurance information needed to pay outstanding claims • Analyze, communicate, and help resolve denial/variance trends and payor issues with other teams and departments • Identify and prepare less complex claims for reconsiderations and appeals • Assist leadership in managing assigned A/R and resolving outstanding insurance balances at 90 days post-discharge • Work closely with third-party payors to resolve outstanding insurance balances • Deliver education and training for new hires and assist less experienced representatives • Research patient accounts and route them through appropriate workflows • Review and recommend account adjustments according to payor, company, and client guidelines • Complete projects assigned by team lead or manager to fulfill client contractual service agreements • Partner with teams and departments to resolve project issues, concerns, and workflows • Maintain MEDHOST Quality Management System effectiveness and comply with applicable regulatory requirements • Attend role-based education courses, team meetings, and departmental meetings • Accurately submit worked time by departmental deadlines • Maintain knowledge of insurance payors and collection regulations • Respond promptly to emails, calls, voicemails, Microsoft Teams messages, and correspondence • Adhere to HIPAA Privacy and Security requirements • Perform other assigned duties

🎯 Requirements

• High Speed Internet access (minimum 300 Mbps download speed) and unlimited data • Smart phone for Multi Factor Authentication (MFA) application • Knowledge of revenue cycle processes impacting insurance reimbursements • Knowledge of insurance follow-up processes with understanding of the fundamental concepts in healthcare reimbursement methodologies • Proficiency with telephone systems for outbound/inbound calls • Access protected health information (PHI) in accordance with departmental assignments and guidelines • Skilled in making accurate arithmetic computations • Excellent communication, good judgment, tact, initiative, and resourcefulness • Must be detail oriented, organized, and ability to multi-task • Possess ability to concentrate for long periods of time • Ability to work individually and/or as part of a team • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives • Must be flexible with a "can do" attitude and the ability to remain professional under high pressure situations • Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short timeframe • Understand both oral and written directives • High School or equivalent diploma required • 3+ years' experience in related field • Must be able to follow directions and to perform work according to department standards independently • Must be emotionally mature and able to function effectively under high pressure situations • Sufficient in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.) to complete work assigned • Customer Service oriented

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work and more!