Account Follow-Up Representative I

🔥 14 hours ago

🌵 Arizona, California, +15 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Follow up timely on outstanding hospital patient accounts for insurance payment • Verify claim payment status, rebill insurance, correct financial class, and document resolution steps • Work an average of 40–50 accounts per workday • Work assigned payor denials and zero-pay reports within 24 hours • Gather demographic, clinical, medical record, authorization, and insurance information • Analyze and resolve denial, variance, and payor issues with internal teams • Prepare less complex claims for reconsiderations and appeals • Assist leadership in managing assigned accounts receivable and resolving balances within 90 days post-discharge • Work with third-party payors to resolve outstanding insurance balances • Train new hires and assist less experienced representatives • Research patient accounts and route them through appropriate workflows • Review and recommend account adjustments according to guidelines • Complete projects supporting client contractual service agreements • Maintain the MEDHOST Quality Management System and meet regulatory requirements • Attend role-based education, meetings, and training • Submit worked time accurately and maintain knowledge of payors and collection regulations • Respond to communications from patients, agencies, and facilities • Adhere to HIPAA privacy and security requirements

🎯 Requirements

• High Speed Internet access (minimum 300 Mbps download speed) and unlimited data • Smart phone for Multi Factor Authentication (MFA) application • Knowledge of revenue cycle processes impacting insurance reimbursements • Knowledge of insurance follow-up processes and healthcare reimbursement methodologies • Proficiency with telephone systems for outbound/inbound calls • Ability to access protected health information (PHI) according to guidelines • Accurate arithmetic computations • Excellent communication, judgment, tact, initiative, and resourcefulness • Detail oriented, organized, and able to multi-task • Ability to concentrate for long periods of time • Ability to work independently and/or as part of a team • Ability to learn new systems quickly • High School or equivalent diploma required • 3+ years' experience in related field • Ability to follow directions and perform work independently • Microsoft Office applications, including Word, Excel, and PowerPoint • Customer service orientation

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership • RRSP/401k matching programs • Lifestyle rewards • Remote work