Account Follow Up Representative II

🔥 20 hours ago

🌽 Illinois, Iowa, +24 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Review and resolve outstanding insurance balances on hospital patient accounts • Learn multiple hospital systems and conduct research analysis • Work basic to complex outstanding insurance claims • Work closely with third-party payors to resolve unpaid claims • Follow up on outstanding hospital patient accounts and verify claim payment status • Rebill patient insurance, correct financial class, and document resolution steps • Work an average of 40–50 accounts per workday • Process assigned payor denials and zero-pay reports within 24 hours • Gather demographic, clinical, medical-record, authorization, and insurance information • Analyze and communicate denial/variance trends and payor issues • Prepare less complex claims for reconsiderations and appeals • Assist leadership in managing assigned accounts receivable and resolving balances within 90 days post-discharge • Deliver education and training for new hires and assist less experienced representatives • Research patient accounts and route them through appropriate workflows • Review and recommend account adjustments according to guidelines • Complete projects assigned by team leads or managers • Collaborate with internal teams and departments on project issues and workflows • Maintain MEDHOST Quality Management System effectiveness and meet regulatory requirements • Attend role-based education courses, meetings, and training • Respond to emails, calls, voicemails, Microsoft Teams messages, and correspondence • Accurately submit worked time by departmental deadlines • Maintain knowledge of insurance payors and collection regulations • Adhere to HIPAA privacy and security requirements • Perform other duties as assigned

🎯 Requirements

• High School or equivalent diploma required • 3+ years’ experience in related medical field • Knowledge of revenue cycle processes impacting insurance reimbursements • Knowledge of insurance follow-up processes and fundamental healthcare reimbursement methodologies • Proficiency with telephone systems for outbound/inbound calls • Ability to access protected health information (PHI) according to guidelines • Skilled in accurate arithmetic computations • Excellent communication, good judgment, tact, initiative, and resourcefulness • Detail oriented, organized, and able to multitask • Ability to concentrate for long periods of time • Ability to work independently and/or as part of a team • Ability to learn new systems quickly • Sufficient in Microsoft Office applications, including Word, Excel, and PowerPoint • Customer Service oriented • High Speed Internet access with minimum 300 Mbps download speed and unlimited data • Smart phone for Multi Factor Authentication (MFA) application • Ability to follow HIPAA Privacy and Security requirements

🏖️ Benefits

• Plenty of opportunities to grow your career • Comprehensive medical, dental, and vision benefits • 3 weeks of vacation plus 5 personal days to recharge • Employee stock ownership • RRSP program • 401k + matching • A chance to give back through community involvement • Flexible work arrangements to suit your lifestyle • Casual work environment • Comprehensive benefit package • Opportunity to learn • Award-winning culture