Account Follow-Up Representative II

🔥 17 hours ago

🏈 Alabama, Florida, +16 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Review and resolve outstanding insurance balances on hospital patient accounts • Learn and work across multiple hospital systems • Research and analyze basic to complex outstanding insurance claims • Follow up on outstanding accounts, verify claim payment status, rebill insurance, correct financial class, and document resolution steps • Work an average of 40–50 accounts per workday for assigned payors • Work assigned payor denials and zero-pay reports within 24 hours • Gather demographic, clinical, medical record, authorization, and insurance information needed to pay claims • Analyze and communicate denial, variance, and payor issues with internal teams and departments • Prepare less complex claims for reconsiderations and appeals • Assist leadership in managing assigned accounts receivable and resolving balances at 90 days post-discharge • Work with third-party payors to resolve outstanding balances • Deliver education and training to new hires and assist less experienced representatives • Research patient accounts and route them through appropriate workflows • Review and recommend account adjustments according to payor, company, and client guidelines • Complete projects assigned by team lead or manager • Partner with teams and departments to resolve project issues, concerns, and workflows • Maintain MEDHOST Quality Management System effectiveness and implementation • Attend role-based education courses and complete special projects • Accurately submit worked time by departmental deadlines • Maintain knowledge of insurance payors and collection regulations • Attend training classes, team meetings, and departmental meetings • Respond promptly to emails, telephone calls, voicemails, Microsoft Teams messages, and correspondence • Adhere to HIPAA Privacy and Security requirements • Perform duties in accordance with company policies and procedures

🎯 Requirements

• High School or equivalent diploma required • 3+ years’ experience in related medical field • Knowledge of revenue cycle processes impacting insurance reimbursements • Knowledge of insurance follow-up processes and healthcare reimbursement methodologies • Proficiency with telephone systems for outbound/inbound calls • Ability to access protected health information (PHI) in accordance with departmental assignments and guidelines • Skilled in making accurate arithmetic computations • Excellent communication, good judgment, tact, initiative, and resourcefulness • Detail oriented, organized, and able to multi-task • Ability to concentrate for long periods of time • Ability to work individually and/or as part of a team • Ability to learn new systems quickly and develop proficient operating skills within a reasonably short timeframe • Ability to understand oral and written directives • Ability to follow directions and perform work independently according to department standards • Microsoft Office proficiency, including Word, Excel, and PowerPoint • Customer service oriented • High Speed Internet access with minimum 300 Mbps download speed and unlimited data • Smartphone for Multi Factor Authentication (MFA) application

🏖️ Benefits

• Plenty of opportunities to grow your career • Comprehensive medical, dental, and vision benefits • 3 weeks of vacation plus 5 personal days to recharge • Employee stock ownership • RRSP program • 401k + matching • A chance to give back through community involvement • Flexible work arrangements to suit your lifestyle • Casual work environment • Comprehensive benefit package • Opportunity to learn • Award-winning culture