Senior Inside Sales Representative

🔥 1 hour ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Heartland Business Systems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Heartland Business Systems is a nationally recognized partner providing comprehensive IT and cybersecurity solutions to businesses. The company aligns technology with strategic goals to drive growth, enhance innovation, and strengthen data security. Offering a wide range of services such as cloud solutions, data center management, managed IT services, AI and analytics, application development, and cybersecurity risk assessments, HBS helps organizations realize their full potential through modern technology solutions. They are committed to streamlining operations, facilitating communication and collaboration, and safeguarding data, property, and people through customized solutions that fit client needs.

📋 Description

• Support Solutions Consultants throughout the entire sales process for established accounts • Introduce product offerings and ensure quality of work and excellent customer service while increasing sales • Build long-term consultative relationships with current customers • Gather client and partner information to plan and schedule client meetings and events • Assist with coordination of client projects • Quote and process orders across the full range of service offerings, including high-end solutions, phone systems, networks and servers, and virtualization • Collect and process customer paperwork, including credit applications, signed standard terms and labor blocks • Negotiate discounts and proper pricing with vendors and manufacturers • Liaise between Accounting and Solutions Consultants regarding collection issues, order questions, service block follow-up, missing signatures and other problems • Escalate ongoing or urgent issues to Solutions Consultants • Identify new opportunities from customers’ existing solutions and communicate them to Solutions Consultants • Develop sales support process improvements • Collaborate with other Inside Sales Representatives and internal Sales, Finance, Engineering and Service organizations • Coordinate service scheduling and product delivery with internal resources • Serve as the main point of contact for assigned customers and facilitate resolution of internal matters • Maintain daily customer communication touchpoints and guarantee response times within 2 hours • Manage sales, service and support cycles from beginning to end • Achieve individual and assigned sales team monthly goals • Provide post-installation support and verify hardware/software registrations • Handle complex issues and refer the most complex issues to higher-level staff • Assist Solutions Consultants with quarterly business reviews • Mentor less experienced Inside Sales Representatives • Perform other assigned duties

🎯 Requirements

• Bachelor’s Degree or equivalent experience • 2+ years of administrative experience in a role in Inside Sales/Account Specialist role • High level of attention to detail • Aptitude to learn • Ability to effectively multitask and manage multiple projects • Proficient using a computer and working with Microsoft Office software • Outcome focused mindset • Strong prioritization skills • Team player • Professional attitude and respectful demeanor • Certifications completed as required by business unit • If hired externally, must complete required certifications within the first 18 months of employment • Must attain Microsoft AZ-900, AI-900, MS-900 and SC-900 Certifications along with Cisco Black Belt Stage 1 Sales Certification

🏖️ Benefits

• Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans) • Growth Opportunities • Community Involvement • Personal Development • Employee and Family Celebrations • Green Initiatives • Personal Time Off • Work Life Balance • Recognition and Awards • Collaborative, innovative and award-winning team environment