Pharmacy Technician Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $34 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💊 Pharmacist

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Health Care Service Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.

📋 Description

• Support pharmacists, pharmacy coordinators, and pharmacy programs or initiatives • Conduct member outreach and care coordination • Resolve pharmacy-related issues • Collaborate with internal departments, external vendors, providers, pharmacies, and members • Evaluate and resolve pharmacy-related issues • Facilitate access to care • Provide high-quality member support for pharmacy programs and initiatives • Promote medication adherence • Address medication access barriers • Facilitate referrals and connect members to appropriate resources • Document interactions accurately and meet productivity goals

🎯 Requirements

• Minimum 3 years of customer service experience, preferably in a health care/insurance industry (or equivalent) • Certified Pharmacy Technician (CPhT) • Current State Pharmacy Technician Licensures in good standing • Current National Pharmacy Technician Certification (CPhT) preferred, with active certification in good standing through PTCB or NHA • Active listening skills • Care coordination and problem-solving skills • Experience collaborating with providers, pharmacies, and care teams • Ability to work independently in a remote environment, manage outreach activities, accurately document interactions, and meet productivity goals • Strong communication, care coordination, and problem-solving skills • Strong computer proficiency, including Microsoft Office applications and ability to learn and navigate databases and software applications • Knowledge of drug information and pharmacy-related resources • Strong organizational skills and ability to manage multiple priorities, follow complex oral and written instructions, and understand technical information • Bilingual Spanish-speaking skills preferred • Must be eligible to work in the United States; sponsorship is not available

🏖️ Benefits

• Curated development plans and professional development • Annual incentive bonus plan • Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • 10% pay differential for bilingual Spanish speakers after training period • Remote work from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii