Senior Engineering Manager – Infrastructure

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $265.2k - $331.5k / year

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

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Headway

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 $100M Series D - Headway on 2024-07

Healthcare • Marketplace • SaaS

Headway is a healthcare technology company (Therapymatch, Inc. ) that operates an insurance-native marketplace connecting people with licensed mental health providers — therapists and psychiatrists — for in-person and online care. Headway matches users with providers by specialty, location, and insurance coverage, handles insurance verification and billing, and offers tools for providers (provider portal and an insurance-native EHR) to reduce administrative burden. The platform partners with 100+ insurance plans, supports many languages, and emphasizes affordable, in-network mental health care.

📋 Description

• Lead the Infrastructure team within Engineering Foundations • Own cloud infrastructure, deployment pipelines, LLM infrastructure, database platform, observability, and incident response • Hire and develop engineers through senior and staff levels • Run an effective on-call rotation • Set team strategy and vision • Own the reliability, performance, and scalability of Mamba, Headway’s FastAPI/Python monolith, and its AWS infrastructure • Drive the transition toward self-serve infrastructure and strategic platform work • Lead architectural and deployment validation to reduce incident blast radius • Define production-readiness expectations for AI workloads • Co-own container security and secrets management with the Security team • Make the platform accessible and understandable to product engineering teams • Report to the Head of Engineering Foundations • Collaborate with Engineering Leadership, Security, and product engineering teams

🎯 Requirements

• 5–7+ years of engineering leadership experience, including experience leading infrastructure or platform teams • 5+ years of experience as a Software or Infrastructure Engineer • Experience leading the shift from an infrastructure-owned-everything model to a self-serve platform • Experience managing the interface between platform and product engineering teams, including ownership boundaries and self-serve tooling • Ability to manage support queues, strategic roadmaps, on-call rotations, and external dependencies • Familiarity with AWS infrastructure at scale • Familiarity with Datadog or similar observability tooling • Familiarity with deployment pipelines at companies where reliability is a product requirement • Hands-on daily experience with AI coding tools • Successful completion of a hands-on AI coding interview • Experience owning platform strategy and presenting it to senior leadership • Experience leading significant architectural transitions • Experience building or governing LLM infrastructure and AI platform primitives • Experience in healthcare or another regulated environment is helpful

🏖️ Benefits

• Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities