Staff Product Manager, Provider Activation

Job not on LinkedIn

🕒 September 22

🏄 California, New York, +1 more states – Remote

infoinfo

💵 $265.2k - $331.5k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

Where this job comes from

Posted on Headway's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Headway's site. Checked 5 hours ago.

Logo of Headway

Headway

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Own the provider activation funnel and identify activation stages and retention thresholds • Build strategy to increase activated providers and appointments per new provider • Drive growth in provider retention and lifetime value • Partner with sales, CX, pricing, ranking, provider experience, and other teams • Drive porting tools, flows, and incentives to help providers bring existing patients to Headway • Develop a segmented onboarding journey for new providers • Define the team’s strategy, OKRs, and roadmap • Educate new providers on succeeding with Headway • Help providers migrate patients onto the platform • Maximize high-quality appointments during providers’ early tenure

🎯 Requirements

• Experience owning a complex growth or activation motion requiring users to do real work and closely tied to revenue • Ability to build a point of view connecting customer needs, user experience, and business outcomes • Experience influencing sales, CX, finance, and pricing teams without direct management authority • Ability to drive alignment across competing priorities • Curiosity and willingness to build fluency and expertise • Ability to make decisions and drive iterative progress without perfect information

🏖️ Benefits

• Equity compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year • Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity

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