CISO, Business Analyst

Job not on LinkedIn

🕒 October 16

🇺🇸 United States – Remote

💵 $80k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Health Choice Network

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🏥 Healthcare

🤝 Non-profit

☁️ SaaS

Healthcare • Non-profit • SaaS

Health Choice Network is a Miami-based organization that operates as a network supporting community health centers and safety-net primary care providers. It provides technology, data and operational support to help clinics coordinate care, manage population health, and meet value-based care and reporting requirements, while also engaging in advocacy and workforce/employee initiatives. The organization lists a Miami address (9064 N. W. 13 Terrace) and the domain hcnetwork. org.

📋 Description

• Support the day-to-day business operations of the CISO Services line • Maintain and manage operational trackers, documentation, dashboards, and reporting tools • Coordinate activities across internal teams and external stakeholders to ensure timely completion of deliverables • Monitor ongoing service activities and proactively follow up on outstanding items • Maintain accurate customer records, contracts, revenue tracking, and supporting documentation • Own and maintain the CISO Services master tracker, including service status, contract information, revenue tracking, and key operational metrics • Serve as a primary point of contact for partner health centers and external stakeholders • Build and maintain strong business relationships through consistent communication and exceptional customer service • Coordinate meetings, customer communications, scheduling, and follow-up activities • Support new customer onboarding, renewals, and ongoing account management activities • Prepare scopes of work, customer pricing summaries, renewal documentation, and related business materials using approved templates and pricing models • Track vendor contracts, software licensing, renewal dates, and associated costs • Reconcile invoices, budgets, and service-related expenses, identifying discrepancies and escalating concerns as needed • Support budget tracking, revenue reporting, and financial analysis activities • Compile and analyze operational, utilization, customer, and financial data • Prepare reports, dashboards, summaries, and presentations for leadership and partner health centers • Translate operational and service information into clear, actionable business insights • Monitor trends, identify areas for improvement, and recommend process enhancements

🎯 Requirements

• Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Communications, Information Technology, Finance, or a related field, or equivalent professional experience • Minimum of 3 years of experience in business operations, client services, account management, customer success, service coordination, healthcare administration, or a similar role • Strong customer-facing experience with a demonstrated ability to build and maintain professional business relationships • Excellent written and verbal communication skills • Exceptional organizational skills with a strong attention to detail • Proven ability to manage multiple priorities, deadlines, and ongoing activities simultaneously • Experience tracking projects, contracts, budgets, operational activities, or customer engagements with a high degree of accuracy • Strong analytical and problem-solving skills • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams • Ability to work independently while coordinating across multiple teams and stakeholders • Demonstrated ability to follow through on action items and ensure tasks, commitments, and deadlines are completed • Experience working in healthcare, healthcare technology, health centers, or member-service organizations is preferred • Experience supporting business operations, client relationship management, customer success, or account administration functions is preferred • Familiarity with vendor management, contract administration, software licensing, or subscription renewals is preferred • Experience creating dashboards, reports, and operational tracking tools is preferred • Exposure to IT, cybersecurity, technology services, or managed services environments is preferred • Knowledge of healthcare IT services or Electronic Health Record (EHR) systems is a plus • Applicants must reside and perform work in an approved state at the time of hire and throughout employment • Health Choice Network is not able to employ individuals who reside or work in California

🏖️ Benefits

• 100% Remote Work - Work from anywhere in the U.S. • 100% Employer-Paid Medical Insurance • Annual $1,500 HSA Contribution • Generous Paid Time Off (PTO) • 403(b) Retirement Plan with Employer Contribution • Professional development and growth opportunities • A collaborative, mission-driven environment focused on strengthening healthcare and supporting the communities we serve

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