Research Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔬 Research Analyst

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Health Advocate

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Health Advocate is a company dedicated to making healthcare easier for organizations and their members. Utilizing a combination of personal support, data, and technology, they offer a whole-person approach to improve health outcomes, reduce absenteeism and presenteeism, and lower costs. Their services include health advocacy and navigation, clinical care management, emotional health support, and personalized well-being programs. Health Advocate caters to over 12,500 organizations, offering 24/7 support in over 250 languages and ensuring HIPAA compliance and NCQA certification.

📋 Description

• Research healthcare system websites, databases, and reference materials • Research and document requested information on physicians, dentists, specialists, eldercare services, nursing homes, and related resources • Identify appropriate benefit plans and offerings when applicable • Provide accurate, understandable research findings to nurses, advocates, and internal partners • Respond to member requests with clear resources and available options • Enter and maintain accurate documentation in internal systems • Compile research results in user-friendly formats to support member decision-making • Track cases and conduct timely follow-ups with members and providers • Monitor recurring research issues or trends and escalate concerns to leadership • Support healthcare navigation through research, organization, and follow-through

🎯 Requirements

• High school diploma or GED required • Associate degree in business, liberal arts, healthcare management, or a related field preferred • At least one year of healthcare-related experience preferred • Strong written and verbal communication skills, including professional phone etiquette • Excellent listening skills and ability to understand and clarify requests • Strong problem-solving and issue-resolution abilities • Exceptional customer service skills and commitment to quality • Solid organizational and multitasking skills, including consistent follow-up • Comfort using MS Word, Excel, and web-based research tools • Ability to work effectively in a collaborative, team-based environment • Bilingual skills (English/Spanish or other languages) may be required based on assignment • Compliance with HIPAA, COBRA, applicable federal and state regulations, quality standards, and internal procedures

🏖️ Benefits

• Comprehensive training and the tools you need to succeed • Opportunities for career growth and internal advancement • Competitive pay starting at $16 per hour • Medical, dental, and vision benefits • 401(k) with company match • Tuition assistance • PTO • Paid holidays • Mission-driven culture focused on accuracy, compassion, and meaningful impact • Collaborative environment