Senior Salesforce Engineer

🕒 August 5

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Logo of HealthEdge

HealthEdge

1001 - 5000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Support and manage onshore activities related to the EPLUS product built on the Salesforce platform • Quickly learn and understand EPLUS product functionality • Work closely with customers • Coordinate with internal offshore teams to ensure smooth operations and issue resolution • Serve as the primary onshore point of contact for customers, stakeholders, and the Salesforce.org team • Manage stakeholder communication, issue resolution, and escalation • Work across multiple time zones in a remote work environment

🎯 Requirements

• 5+ years of experience working with the Salesforce platform • 5+ years in a client-facing Salesforce Consultant role • Strong customer communication and stakeholder management skills • 5+ years supporting Salesforce-based products and healthcare platforms • Ability to quickly learn new product features and business workflows • Experience coordinating between onshore and offshore teams • Strong problem-solving and analytical skills • Ability to work independently and manage multiple priorities • Familiarity with Salesforce Service Cloud, Health Cloud, or Sales Cloud preferred • Experience working with distributed/global teams preferred • Ability to work EST time zone • Candidates may be required to complete a pre-employment criminal background check

🏖️ Benefits

• Remote work arrangement • Full-time, permanent employment • May require travel dependent on company needs • Reasonable accommodations for individuals with disabilities • Equal opportunity and workforce diversity commitment

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