Strategic Account Manager

Job not on LinkedIn

🔥 14 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $85k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Health Evolution

WebsiteLinkedInAll Job Openings

11 - 50 employees

Health Evolution engages chief executives, presidents, founders, board chairs, policymakers and other top industry leaders. We do this by convening in-person gatherings, publishing insights and analyzing information that helps industry leaders accelerate progress, develop opportunities and shape new strategies. We support executives seeking to create a high quality and efficient health care system based on prevention, affordability, access, equity and outcomes for people and their communities.

📋 Description

• Owns a portfolio of strategic memberships, serving as the primary point of contact for assigned accounts across the full membership lifecycle. • Drives member satisfaction, retention, and revenue growth by deepening executive relationships, managing renewals and contracting. • Track sales performance metrics and document strategic account plans within Salesforce. • Build and maintain strong, long-term relationships with key members and decision-makers. • Conduct regular business reviews and strategy check-ins to ensure member goals are being met. • Manage the end-to-end membership contract process—drafting tailored proposals and agreements—and coordinate closely with the finance team to oversee invoicing, billing accuracy, and accounts receivable tracking. • Serve as a professional, high touch point of contact for executive prospects and returning members, guiding them through negotiation, contract finalization, and the initial onboarding experience. • Coordinate with internal teams (Product, Member Success and Operations) to resolve member issues and deliver customized solutions. • Track and synthesize critical discussion outcomes from renewal meetings, managing immediate post-meeting execution items and ensuring key deliverables are tracked.

🎯 Requirements

• 3–5+ years in strategic account management, customer success, or membership/partnership management, preferably within health care or a professional membership organization; • bachelor’s degree or equivalent experience. • Proven experience managing data architecture within Salesforce and document workflow in Box; • familiarity with marketing automation platforms (e.g., Pardot/Account Engagement) is highly preferred. • Exceptional written and verbal communication skills, with the ability to draft sophisticated, brand-aligned correspondence suitable for health care executives and enterprise members. • Strong organizational habits with a track record of managing multiple contracting, scheduling, and documentation workflows simultaneously under tight timelines. • Ability to travel and provide high-energy, high-touch onsite operational support at premier, in-person executive leadership events.

🏖️ Benefits

• Ability to work remotely • Competitive compensation • Competitive, comprehensive health care coverage • Flexible paid time off • 401k w/company match