Healthfirst
1001 - 5000 employees
Founded 1993
🛡️ Insurance
🏥 Healthcare
⚕️ Healthcare Insurance
Insurance • Healthcare • Healthcare Insurance
Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.
Vendor Partner Specialist – Contact Center Operations
🕒 June 19
🗽 New York – Remote
💵 $58.9k - $80.1k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🦅 H1B Visa Sponsor
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Healthfirst
1001 - 5000 employees
Founded 1993
🛡️ Insurance
🏥 Healthcare
⚕️ Healthcare Insurance
Insurance • Healthcare • Healthcare Insurance
Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.
📋 Description
• Analyze, manage and delegate daily workflow to and from external vendors • Analyze and ensure vendor accuracy by reviewing and consolidating work product • Communicate regularly with department leaders, subject matter experts, and quality teams • Ensure adherence of regulatory and compliance mandates • Work with Information Technology to define business requirements • Administer daily oversight and resolution of issues affecting vendor user system access • Participate as a liaison between department leaders and vendors • Maintain accurate documentation of assigned and completed vendor work • Identify new opportunities for vendor engagement
🎯 Requirements
• Work experience in analysis and vendor relationship management • Experience analyzing business requirements • Experience with MS Office Suite • Experience in metric creation and reporting • Experience meeting strict deadlines • GED or High School diploma from an accredited institution
🏖️ Benefits
• medical, dental and vision coverage • incentive and recognition programs • life insurance • 401k contributions
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