Enrollment Call Center Agent

Job not on LinkedIn

🕒 June 12

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 58%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Liberty University

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

Liberty University is a prominent institution located in the foothills of the Blue Ridge Mountains in Lynchburg, Virginia. Established in 1971, it focuses on training champions for Christ by providing academic excellence in a Christ-centered environment. With a student body of 14,000 residential students and over 90,000 online students, Liberty offers more than 700 unique programs of study, ranging from certificate to doctoral levels. The university also boasts 20 NCAA Division I athletic programs, emphasizing a holistic educational experience.

📋 Description

• Provide exceptional customer service to students and university employees primarily through phone and email • Convert prospective students into enrolled students by managing inquiries and applications • Handle high volumes of calls and emails and answer questions about admissions, academic policies, and curriculum • Counsel applicants on admission requirements, placement test scores, and transcript evaluations • Operate management systems to record contacts and register new applicants for courses • Troubleshoot Online Academy issues and facilitate enrollment meetings with families • Navigate student and parent issues to ensure timely, accurate resolutions and connect families with appropriate resources • Build rapport with students and parents to support long-term enrollment retention • Use multiple systems and resources to assist students effectively

🎯 Requirements

• Background in sales or customer acquisition preferred • Progress towards a college degree required • Proficiency in Microsoft Office Suite • Strong verbal and written communication skills • Ability to adapt to change, multitask, and work in a fast-paced environment • Strong organizational and problem-solving skills • Experience in advising or contact center settings is a plus • Ability to work shifts scheduled within the stated weekday and weekend hours, with occasional overtime during peak seasons • Reliable internet connection meeting specific speed and stability requirements • Satellite-based internet providers such as Starlink are not compatible; a wired broadband connection is recommended

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