Hearst Health
1001 - 5000 employees
⚕️ Healthcare Insurance
☁️ SaaS
🏢 Enterprise
Healthcare Insurance • SaaS • Enterprise
Hearst Health is a division of Hearst Communications that focuses on guiding important care moments in healthcare by delivering vital information to all those involved in a person's health journey. It provides evidence-based clinical guidelines and healthcare workforce management solutions through its various subsidiaries including FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK, and QGenda. Hearst Health aims to improve care quality and efficiency by using scalable technology to deliver clinical decision support and workforce management solutions, impacting the majority of people in the U. S. Its mission is supported by prominent leaders in the healthcare and technology sectors at Hearst Health.
Implementation Training Consultant, Financial
🕒 April 11
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Hearst Health
1001 - 5000 employees
⚕️ Healthcare Insurance
☁️ SaaS
🏢 Enterprise
Healthcare Insurance • SaaS • Enterprise
Hearst Health is a division of Hearst Communications that focuses on guiding important care moments in healthcare by delivering vital information to all those involved in a person's health journey. It provides evidence-based clinical guidelines and healthcare workforce management solutions through its various subsidiaries including FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK, and QGenda. Hearst Health aims to improve care quality and efficiency by using scalable technology to deliver clinical decision support and workforce management solutions, impacting the majority of people in the U. S. Its mission is supported by prominent leaders in the healthcare and technology sectors at Hearst Health.
📋 Description
• Serve as subject matter expert on proper use of the Homecare Homebase application for financial operations • Conduct end-user training onsite or via webinar on billing and financial modules • Investigate user problems and needs, identifying sources and determining solutions • Assist in development and maintenance of end-user documentation • Support customers with change management efforts for successful adoption of the application • Work with Implementation Managers to implement strategies to improve team performance
🎯 Requirements
• Bachelor's degree in business or a related field • Ability to communicate deployment risks with internal and customer project teams • Ability to travel and/or support up to 10-15% in service of clients across the country • Leadership skills to support team in preparation and while on-site for customer rollouts • Skills to provide quality education to customers on appropriate use of Homecare Homebase products • Passion for customer service that ensures customer needs are met throughout implementation
🏖️ Benefits
• Competitive pay • Robust benefits • Professional development opportunities • Flexibility for work-life balance
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