Virtual Medical Assistant, CST

🕒 September 23

🇺🇸 United States – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Heartbeat Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare • Healthcare Insurance • Telecommunications

Heartbeat Health is a revolutionary healthcare company focused on transforming cardiovascular care through virtual-first cardiology. By leveraging device connectivity and real-time clinical data, they provide accessible, high-quality cardiovascular care remotely, offering services such as televisits, same-day diagnostic reads, and comprehensive care programs. Heartbeat Health aims to make heart health care more accessible and effective, using a nationwide model that allows for coordinated delivery between patients, cardiologists, and primary care physicians. They collaborate with various partners to create a seamless, connected health experience, both synchronously and asynchronously. Their approach simplifies complex care processes into manageable steps, improving patient outcomes and engagement, especially in regions with limited access to cardiologists.

📋 Description

• Prepare patients for physician visits • Connect with patients and ensure video and audio work • Add interpreters as needed • Obtain signed telehealth consent forms • Obtain photos of insurance cards • Take medical information over the phone • Document medical history, medications, dosing, and primary complaint • Obtain baseline vitals and verify baseline labs • Conduct KCCQ surveys • Answer incoming calls • Make confirmation calls for upcoming appointments • Perform chart checks and chart preparation before patient visits • Schedule follow-up appointments and labs • Identify opportunities for improvement and risk mitigation • Execute policies that promote the best patient experience • Support patients and providers in a fully remote virtual clinic environment

🎯 Requirements

• High school diploma or equivalent • Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), or Registered Medical Assistant (RMA) required • 1–3 years of experience as a Medical Assistant, including providing virtual care to patients • Exceptional people skills • Strong communication skills • Outstanding organization and multitasking skills • Detail-oriented with a focus on process • Self-driven and excited to support new technology • Fast learner who is flexible and adaptable • Passion for delivering an outstanding patient experience • Availability Monday through Friday, 9:00 AM–5:00 PM CST

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Paid holidays • Sick time • 401(k) • Additional benefits designed to support you and your family • Remote-first work environment • Equal opportunity workplace

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