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Director of Revenue Management

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Logo of HEI Hotels & Resorts

HEI Hotels & Resorts

10,000+ employees

Founded 2002

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

HEI Hotels & Resorts is a privately held hotel investment and third‑party management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, super‑suburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, Upper‑Upscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining data‑driven operational practices with guest‑centric service culture (“HEI Loves”) to maximize hotel real estate value. HEI also positions and operates branded, soft‑branded, and independent lifestyle hotels while emphasizing associate development and long‑term partner relationships.

📋 Description

• Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. • Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. • Communicates demand patterns to revenue team and assists with forecasting. • Helps set strategies leading to increased market share. • Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.). • Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix. • Work with the hotel General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering. • Work with the Regional Director of Revenue Management in implementing Revenue Management programs and new initiatives at the hotel. • Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. • Actively participate in all pricing decisions for transient, group, and wholesale segments. • Facilitate Weekly Sales and Revenue Strategy meetings. • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. • Facilitate Daily and Weekly Sales and Revenue Strategy meetings. • Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department. • Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process. • Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels. • Maintain historical statistical data from all distribution channels, in all market segments. • Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price. • Comply with attendance rules and be available to work on a regular basis. • Perform any other job related duties as assigned.

🎯 Requirements

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred. • Two years revenue management experience required. • In-depth understanding of tools- spreadsheets, statistical methods for analyzing data. • Strong analytical skills. • Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues. • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. • Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategies. • Effective verbal and written communication skills. • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

🏖️ Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield • Vision insurance programs through EyeMed • Vacation, Sick and Holiday programs • Pet insurance through the ASPCA • 401(k) Savings Plan with matching funds • Discounts through 'YouDecide' and Hotel Room Discount programs

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