Client Success – Healthcare

Job not on LinkedIn

🕒 April 20

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Porter

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $5.4M Venture Round on 2023-01

Healthcare Insurance • Artificial Intelligence • SaaS

Porter is a healthcare coordination and management company that leverages the power of artificial intelligence to connect various aspects of healthcare delivery. Their services focus on coordinating care for payers, individuals, families, and at-risk providers, ensuring seamless navigation through the healthcare system and improving care quality through in-home assessments and personalized interventions. Porter's innovative approach addresses quality measures, risk adjustments, and gap closures in care, particularly for Medicare Advantage, Medicaid, and ACA commercial members. They emphasize reducing readmissions and enhancing care quality through their comprehensive health portal and dedicated care guides, who provide support from scheduling to securing necessary medical equipment and services.

📋 Description

• Assist in the management of diverse clients and projects within a healthcare setting. • Work closely with the Customer Success Team to ensure client satisfaction and project success. • Utilize and become proficient in project management tools and processes. • Collaborate with cross-functional teams to deliver high-quality results. • Maintain and update project documentation and spreadsheets.

🎯 Requirements

• Enthusiastic and eager to leverage your experience in healthcare industry project or account management. • Detail-oriented with strong organizational skills. • Comfortable working with spreadsheets and data analysis (Microsoft Product Suite specifically Excel, PM Tools like SmartSheet) • Ability to adapt to a fast-paced, dynamic start-up environment. • Excellent communication and interpersonal skills. • Bachelor's Degree preferred. • Demonstrated intelligence and a willingness to learn. • Ability to thrive in a collaborative team setting. • Previous experience or coursework related to project management is a plus. • Must have experience working with or for Health Plan Payers in Risk Adjustment or Quality within the healthcare industry

🏖️ Benefits

• Medical, dental and vision benefits within 30 days of hire • Paid vacation and holidays • A fun team and special culture