
51 - 200 employees
Founded 2014
🏥 Healthcare
🤝 B2B
🏢 Enterprise
💰 $500k Angel Round - HelpSquad Health on 2015-05
Healthcare • B2B • Enterprise
HelpSquad is a US-managed, HIPAA-compliant provider of virtual medical assistants and healthcare BPO services. It supplies trained, vetted remote staff for scheduling, patient intake, insurance verification, prior authorizations, medical billing and revenue cycle management, call center support (including 24/7 and after-hours), medical scribing, and AI-enabled patient support and knowledge systems. HelpSquad offers managed teams, white-label reseller services, and specialty support for practices and organizations ranging from solo clinicians to multi-location medical groups, hospital systems, dental practices, behavioral health, and in-home care; it emphasizes compliance (BAA signed at company level), quality vetting, and US-based oversight.
🔥 2 minutes ago
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📊 Billing Specialist
👻 Ghost score 25%
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51 - 200 employees
Founded 2014
🏥 Healthcare
🤝 B2B
🏢 Enterprise
💰 $500k Angel Round - HelpSquad Health on 2015-05
Healthcare • B2B • Enterprise
HelpSquad is a US-managed, HIPAA-compliant provider of virtual medical assistants and healthcare BPO services. It supplies trained, vetted remote staff for scheduling, patient intake, insurance verification, prior authorizations, medical billing and revenue cycle management, call center support (including 24/7 and after-hours), medical scribing, and AI-enabled patient support and knowledge systems. HelpSquad offers managed teams, white-label reseller services, and specialty support for practices and organizations ranging from solo clinicians to multi-location medical groups, hospital systems, dental practices, behavioral health, and in-home care; it emphasizes compliance (BAA signed at company level), quality vetting, and US-based oversight.
• Prepare and submit dental insurance claims following Canadian insurance standards • Process insurance payments, reconcile ledgers, and update patient accounts • Follow up on outstanding insurance claims, benefit coordination, and pre-authorizations • Communicate professionally with patients and insurance providers regarding billing and account inquiries • Set up treatment contracts and pre-authorized payment agreements • Process patient payments and maintain accurate financial records • Monitor outstanding balances and assist with accounts receivable follow-up • Prepare daily reconciliation reports and monthly financial summaries • Maintain accurate data entry and patient account information • Follow established confidentiality, privacy, and data protection procedures • Access patient information exclusively through approved, secure systems • Collaborate with finance, customer service, and administrative teams
• Previous experience in finance administration, billing, accounts receivable, or customer service • Strong written and verbal English communication skills • Excellent attention to detail and accuracy in data entry • Proficiency in Microsoft Excel, Google Sheets, and administrative software • Comfortable communicating with patients regarding financial matters • Strong organizational skills and ability to manage multiple priorities • Ability to learn new software and follow established procedures • Must be available to work full-time night shifts aligned with Canadian daytime business hours • Follow established confidentiality, privacy, and data protection procedures • Access patient information exclusively through approved, secure systems • Collaborate with finance, customer service, and administrative teams
• Competitive hourly rate • On-time payments, every time • Payments processed via Wise • Direct client training provided • Dedicated Account Manager as your point of contact • Exposure to a wide range of modern SaaS platforms • Potential for increased responsibilities as the company scales • Tenure recognition for long-term team members • Clear escalation paths • 100% remote — work from home • Stable, long-term account placements (not gig-style work) • Supportive team culture across all accounts • Exposure to multiple practice types and platforms • Potential for increased hours or additional accounts based on performance • We value loyalty and recognize those who grow with us
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