Family Medicine Support

Job not on LinkedIn

🔥 11 hours ago

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HelpSquad

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

🤝 B2B

🏢 Enterprise

💰 $500k Angel Round - HelpSquad Health on 2015-05

Healthcare • B2B • Enterprise

HelpSquad is a US-managed, HIPAA-compliant provider of virtual medical assistants and healthcare BPO services. It supplies trained, vetted remote staff for scheduling, patient intake, insurance verification, prior authorizations, medical billing and revenue cycle management, call center support (including 24/7 and after-hours), medical scribing, and AI-enabled patient support and knowledge systems. HelpSquad offers managed teams, white-label reseller services, and specialty support for practices and organizations ranging from solo clinicians to multi-location medical groups, hospital systems, dental practices, behavioral health, and in-home care; it emphasizes compliance (BAA signed at company level), quality vetting, and US-based oversight.

📋 Description

• Register new patients • Schedule new patients primarily via text • Check RTO ticklers and cancel old appointment ticklers when patients have appointments • Send vaccine clinic appointment invitations and confirmations • Schedule interpreters through online portals • Handle medical records requests and request records from other clinics • Follow up on referrals and obtain specialty-office notes • Follow up on imaging authorizations and send authorizations to imaging facilities • Review outside medical records and enter diagnoses, problem list, surgical history, and social history into Athena • Select accurate coded matches in Athena and flag unclear information to a clinician • Redirect Samaritan patient results back to Samaritan • Request notes from emergency rooms • Prepare doctors’ notes following written protocols • Handle prescription refill requests following written protocols • Label faxed laboratory results • Review, delete, and forward files in Athena inbox spam and practice folders • Check ER notification reports from Salem Hospital and Moda and send them to individual doctors • Enter historical immunizations into ImmAlert • Complete prior authorization requests in CoverMyMeds • Handle quarterly insurance provider roster updates • Manage Athena reports for doctor dashboards and performance tracking • Perform limited executive assistant tasks, under 10% of total time • Use athenahealth, Spruce, CoverMyMeds, ImmAlert, interpreter portals, and the practice fax system

🎯 Requirements

• Minimum two years in healthcare administration, medical reception, or a medical VA role • Comfortable working with clinical content, including reading medical records, entering diagnoses, and applying written refill protocols • Hands-on clinical exposure strongly preferred, such as nursing, medical scribing, charting, medical records specialization, or clinical VA experience • Family or general practice experience preferred; behavioral health, pediatrics, or specialty administrative experience can translate • Prior athenahealth experience strongly preferred • Confident with patient-facing phone and text communication • Strong spoken and written English skills • Reliable high-speed internet • Quiet, private workspace • Availability for 20 hours per week • Pacific time zone coverage

🏖️ Benefits

• Competitive hourly rate • On-time payments, every time • Payments processed via Wise • Direct client training provided — you are never thrown in blind • Dedicated Account Manager as your point of contact • Stable, long-term placement with a growing U.S.-based company • Exposure to a wide range of modern SaaS platforms • Potential for increased responsibilities as the company scales • Tenure recognition for long-term team members • Clear escalation paths — you always know who to go to • 100% remote — work from home • Supportive team culture across all accounts • Potential for increased hours or additional accounts based on performance • Build your U.S. industry experience • Exposure to multiple practice types and platforms • Strengthen your resume with verified, legitimate U.S. client experience • Recognition for long-term team members • Loyalty recognition and growth opportunities